Express Inn & Suites San Antonio Near Sea World Medical Center

It was quite It was so hot when I first got in my room

The worst hotel i stay at . First get there couple fighting. Dirty room old room the place was not worth any money

The passkey did not work on the room, had to go back and forth several times finally, they assigned another room to us. The room was poorly maintained. We had only one towel, no hand towels.No washcloths, I had to request those. The sink was dirty, there were no drinking cups. The remote on the t v did not work went down to get batteries for it still did not work. Floors were dirty, not mopped properly.We ended up having to wash our feet several times. There were cigarette burns on the comforter. At ten to eleven one of the staff was banging on our door saying we needed to check out. Stated the had a pool but it was not an operation. Will not be coming back here.

Dirty unkept run down had roaches and dirty linen bathroom dirty

The amenities, are v

Fortunately, we didn’t have a bugs or insects and the front office staff was kind and polite. When parking out front, we noticed individuals sitting in cars or our coming outside to smoke marijuana. We confirmed this when we steeped into the elevator. Upon exiting into the hallway, we her hit with hot humid air as there was no air conditioning and only a slight breeze through windows open at each end of the hallway. The room a/c room was not on when we entered which initially created a musty environment, but fortunately it worked quite well. And upon lowering the temperature the room was comfortable. So much that after leaving for dinner and returning through stuffy hallways, it felt like the room itself was part of a whole different property. Then we had the in-room sinks which looked as if they had been scrubbed for the last 20 years. Bathroom molding that was peeling and the worst part would have been the bathroom towels which while looked washed, had hair a previous guests hair on them. The crowd outside at night was more active than the afternoon check-in folks and honestly. We were just happy to be locked inside a cool room. Check-out was easy as we dropped the key and gave our room number. Driving out was the second best part next to thankfully getting a decent sleep (likely from the heavy dinner and 4 hours of afternoon driving that preceded the stay).

Pulled the bed sheets back and there was dirt, dust and hair in the bed, wouldn’t sleep in the bed. I slept on top I would not recommend this hotel ever. It’s the epitome of a roach infested hotel

The room was so bad and stunk real bad was like a trap house. We did not stay immediately checked back out upon seeing room…Looks nothing like pictures in add, very deceitful..

Everything Nothing

Very good

Staff rude never got my key homeless people outside

Filthy room with huge blood stains on mattress and several zip ties all over the already dirty floor. Unlivable and unbelievable

STAY AWAY FROM THIS HOTEL!!! The rooms were filthy. No ac!! Animals everywhere. Druggies hanging out in the parking lot. Guest were blasting music. Would not recommend this place at all. We checked out the room and IMMEDIATELY canceled. The pictures are very misleading!!!

Poor

The rooms were clean but the bed was a bit hard and uncomfortable and noisy. The walls were a bit thin, I could hear the phone conversation of the person in the next room. The staff was super friendly and the rate was worth it.

Stay was ok for what I paid for it

Parking was easy, room had a smell to it. Microwave and small fridge old rusted. Employees were nice.

Loved the fact they dont allow visitors at the property. Though i think theybc could use a little bit of clealiness on the outside or add some flowers or planter boxes to make it more presentable and add some air fresheners in the lobby. It did smell alot of smoking of cigarettes or vaping of something coming from 1st floor hallway by the elevators.

Overall, the room was clean, except for the floor which was a little dirty. The towels had some stains on them, but didn't smell dirty.

Broken elevator to our floor, to many people fighting