InTown Suites Extended Stay San Antonio TX – Leon Valley South

THe rooms where small but comfortable, The AC worked well, and the on site facilities simplified things

I like the fact that they provided very nice towels rather than the cheap towels, but you have to wash them yourself if you want new towels all the time. It was comfortable not a lot of space though with the kitchen. Laundry room facilities we're good to have, but not enough machines. Bedroom needs more space. Fresh towels at least need to be offered more than once a week for weekly stays. Office hours make it difficult to do anything with the staff other than 8:00 to 5: 00.p would have been nice to have a pool.

They won't refund

2 star hotel earned 3

I pay full and he meets me upstairs and kicks mè out on to the street. still trying to get my money back

The main housekeeper cleaner always eager to put hands on things that you needed help with. She would go the extra step or extra stroke or 4or5 strokes whatever The showerhead just an o ring replacement

The bathroom alone was disgusting doesn’t seem like they clean it often and if they do not well enough. The smell of the whole room was not great needed to light a candle the whole stay. Otherwise, it was nice to have a washing machine and dryers available. The customer service was good. I had an extra early checkout at 3am and needed to call to check out and they answered promptly and it was a quick checkout.

the area mattress on bed

Room smelled!

The staff was great. Very polite, very professional Given the price it kinda is what it is. It needs some basic upkeep though. Weather stripping on the door was basically gone allowing bugs to get in easily. Also a large hole under the sink allowed bugs in “roaches” it seems like there’s a lot of people living there so there’s lots of people working in their cars in thanking lot as well as trailers full of junk. The rooms smell like people have been smoking cigarettes or whatever else in there. A fresh coat of paint would go a long way. The property is isolated so you don’t worry about riff raff.

Horrible, roaches in shower and room

Towels to exchange back for clean ones.

Room was nothing as advertised as well as the cleanliness was very poor. Outdated furniture and disgusting room.

great ,complete comfortability

It was close to some of the stores I like. The room wasn't up. They come in your room when you not there The police always coming there for someone. Marijuana smell always came in my room.

I'm waiting for my money back, the new staff is horrible! Penny who was the manager was amazing, but now we have kids working overnight letting the men selling women for Sex run the entire show! Not to mention there is a women in a bonnet and short skirt posing as staff! Whoever worked overnight 10-3-25 had me kicked out after I got home from work due to a man who tried to make a sex traffic pass on my wife earlier that day but was unsuccessful! After all this I tried to demand a refund bc cops were called due to him gaslighting, but when I went to the front desk as the cops required me to do for my refund she was in the back with said man and never came out to honor that! Instead, the girl POSING as an employee with the bonnet said she was busy! I just want my $1,000 back and we are good! This is a ghetto system, but if you're looking for prostitutes, you're HOME? video evidence bPenny who was the manager was amazing, but now we have kids working overnight letting the men selling women for Sex run the entire show! Not to mention there is a women in a bonnet and short skirt posing as staff! Whoever worked overnight 10-3-25 had me kicked out after I got home from work due to a man who tried to make a sex traffic pass on my wife earlier that day but was unsuccessful! After all this I tried to demand a refund bc cops were called due to him gaslighting, but when I went to the front desk as the cops required me to do for my refund she was in the back with said man and never came out to honor that! Instead, the girl POSING as an employee with the bonnet said she was busy! I just want my $1,000 back and we are good! This is a ghetto system, but if you're looking for prostitutes, you're HOME? video evidence but somehow I can't post it here all of a suddenut somehow I can't post it here all of a sudden

It’s quite

Clean and quiet Staff was amazing

Have a pool stop trying to over charge take cash and have nicer more respectful people working.

Great customer service, I really enjoyed my stay.