Fairfield Inn & Suites San Antonio Brooks City Base

Great Breakfast, Great Area, Free Parking, Decent Gym and good value

Good

Room was clean , staff was excellent

My overall stay was acceptable. I would like to specifically commend a gentleman named Chad (I believe) who checked me in. He had an excellent personality and was very welcoming.

The room was small but really nice,bed’s and pillows very comfortable

Stayed one night and had a good experience. The room was clean, and the staff was friendly and welcoming. Breakfast wasn't really my thing, but it was hot, fresh, and did the job. I'd definitely stay here again. And parking was free which is a plus.

We booked two rooms and one room had a smell to it. The air conditioner had

The staff is wonderful, super friendly and helpful. The breakfast was delicious and the rooms and hotel living space is clean.

Good helped us out in a pinch. Positive stay.

Rooms were very spacious and clean. The building is located just 3 minutes away from a Via Park&Ride station which is super convenient if your planning to attend an event at the Alamodome.

Updated decor and very clean hotel with a great smell as you walk in. LOVED staying here and would happily stay again. Did not have a chance to partake in breakfast but they were getting ready to open in 15 minutes early.

WE WERE REQUIRED TO PAY A $20 FEE PER NIGHT AND WERE INFORMED THAT TRAVELOCITY WOULD BE CREDITING MY CREDIT CARD. WHEN CAN I EXPECT MY REFUND? PLEASE RESPOND. THANK YOU NORMA

Rooms are very noisy from road noise. Disappointed that they offer room freshen service alternate days unless you ask. Even after asking and being told they would freshen my room, they still did not. Breakfast was good though

Hotel was close to the highway, Restaurants and shopping area. Parking was free and breakfast was great with a variety.

Affordable and Nice

We have stayed in this hotel many times and it never disappoints. Staff is always helpful and friendly. Although they can have a more variety for breakfast, it is exceptionally good and parking is never an issue.

Clean, quiet, and polite staff. Yellow hallways were a little weird but room was clean.

Everything was excellent one of the nicest hotels I’ve stayed in a long time.

Yes

I wasn't able to stay. My reservation never showed on their end. Waited about 20 min and left. The receptionist (Frida) said she will call back if there were any news. She didn't call. I ended up calling back to find out someone else had made a reservation, so "my room" wasn't available anymore. Eventhough, I had a confirmation through booking the hotel didn't have it.