Holiday Inn Express & Suites San Antonio - Brooks City Base by IHG

Amazing time

Highly recommended …….I requested turkey patty and they did place it for breakfast

Exceptional

Everything was good 1) shower pressure was not good, hard to shower 2) top room lots of noise, kid running back and forth all the time, day and night.

It was clean! The staff was incredibly helpful and kind. I’d definitely stay here again!

Well, on her first note there, there was a breath stain on the mattress pad under the sheet, TV is messed up, did you change the sheets and move to another room but then I noticed German roachs coming out 1 even hitched a ride home with us

👍

Exceptional

Excellent selection. I have no dislikes on anything.

Superb

When

Superb

Breakfast nice and hot did I mention delicious! Will definitely recommend and stay again.

Places To eat very close

Location was definitely a plus. I received the wrong room but it ended up working out anyways so it wasn't too big of a deal.

Exceptional

Very good

One night with family. We booked a room with 2 queen beds but when we checked-in they said they were out of those so gave us a King “suite” with a sofa pullout. Well sofa wasn’t very big and it was uncomfortable for our kids that aren’t that little anymore. Then there were no pillows and bedsheets in the room for the pullout sofa so had to go ask for some but only gave me one pillow because they were out and some sheets. Room seemed like a normal room, nothing “suite” about it. Carpet smelled weird and needed cleaning. Cracked floor tile with sharp edges. And a very raggedy old chair at the desk area. Breakfast was one of the worst we’ve ever had at any of these type of hotels. Staff was nice but we had to go ask for someone to refill the breakfast items because no one came around to check when a lot of things were out. It was crowded and tables were dirty. Had to clean ours ourselves. Staff was just chatting and hanging around front lobby desk. Like 4 of them. Definitely not worth the price! Will look elsewhere next time!

Passable

The customer service and breakfast bar was excellent.