Hilton Garden Inn San Antonio At The Rim

We used to frequent this property 2 years ago for six flags visits but won't be staying here again unfortunately.

The property is run down. The bathrooms are covered in mole. The furniture had to be wiped down with a disinfecting wipe.

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Booking page listed rooms as renovated/updated, but we did not see that. It was a bit disappointing to walk into a room with seemingly dated and beat up furnishings. We were on the 4th floor, so maybe they hadn't gotten to that floor yet? Also, the AC ran warm on that floor, we'd walk out of our room into a humid warm hallway. One morning the fire alarm went off (turned out to be a false alarm), the hallway was so humid there was condensation on the door and walls! Our room was a bit better, but we had to set it really low for the room to cool down. Read through all the amenities---parking is available, but for a nightly fee. Also breakfast is available, but not included.

Bien ubicado cerca del shopping center de La Cantera

Great location.

Parking is inconvenient, have to pay diferent from hotel bill, Parking expires before your check out. Should be the same time. I will not be going back there again.

Toilet wouldn’t flush had to fix it. Tv turns on but no picture needs to be upgraded. Water pressure in shower not worth staying there. Shower head is for 20 dollar a night hotel .

Perfect location for shopping Not having free breakfast

It was good for the...

Very good

Loved the location and view. Alexis from the front desk was very attentive and excellent in assisting us the days we were there! She’s one of the main reasons I will rebook with this hotel!

AC did not cool room, room and hallway had a terrible smell and the pillows were as flat as folding a towel and using that

Hotel is nice but they don’t tell you that you have to pay to park there when you’re already paying to stay there. They tell you that after check in.

Downside is the Extra $10 per night for parking and the fact the you have to pay for breakfast that is nothing other than a Continental breakfast. It is cheaper and you get a better meal for breakfast if ya just go somewhere else for breakfast. Only 1 elevator worked. And Hotels.com fails to mention the $150 deposit you have to pay when you arrive. Even though ya get it back, it should however be mentioned as it is not.

Exceptional

No hotel shuttle as advertised, no free breakfast as advertised, pool was cloudy and hot tub was broken.

I personally found everything great

Comfortable stay . Stayed there previously

Very good