Motel 6 San Antonio, TX - I-10 West

The room was very clean and the staff was friendly and very helpful. However, there were no wall outlets on the wall near the bed. Also, I was surprised to learn the front office does not open until 9 AM and there was no coffee available.

Comfortable

Bad

Good

0 three out of four jalapenos

First room I was assigned, I killed 3 our of 4 roaches in less than 1 min of entering the room. One roach was on the bed. Second room I was assigned to was right next to the first room and it had a large hole in the wall that was next to the first room. Needless to say, I killed another 3 roaches in that room within less than a minute. I cancelled my reservation, got in touch with Booking and was informed I would receive a full refund that was approved by the property. I'm still waiting for the refund.

Habitación muy sucia y aparte tenía cucarachas vivas y animales muertos debajo de la cama ( ni siquiera ocupe la habitación)

Only stay here if you like to sleep with cockroaches. Dead ones all over the floor when we arrived, the lady “swept” it while we went to dinner… woke up to them crawling on us. NEVER again.

Great budget hotel, good location, clean

Good clean place to stay

Will not stay here again. We stayed only two nights. On 2nd day we were out all day we arrived around 10pm on to find our room door open (our luggage and valuables inside) We went down to the office to complain and let them know that why was the door left open they said they couldn't give me an explanation so we asked them when was the last time that they cleaned our room they sat around 11 AM so our door was left open for more than 9 hours! Our belongings could have been stolen. All they said was that they had camera's. Not acceptable!

Exceptional

The way management talked to me

The area facility was located The way management talked to me

So bad A lot of roaches everywhere

A lot of roaches everywhere

Bad

Never again was that this hotel first checked in the room had roaches so have them move me cuz I already had paid 3 days in advance online 2nd room was terrible also had roaches just never again

Roaches on beds Beds not clean

Roaches in rooms Roaches on beds Beds not clean