SpringHill Suites by Marriott San Antonio Medical Center/NW

it was good

Great stay! Definitely will stay again

Internet wasn’t working and this forced us not to complete our job stuff . The showers room wasn’t draining too . Beds too tiny not as explained when doing reservation.

The room also had poor ventilation and felt damp and musty whenever the A/C wasn’t running. To make matters worse, my son became very sick during our stay, which made the condition of the room even more concerning. Overall, the lack of cleanliness and inability to resolve the issue made this a very disappointing experience. I would not stay here again.

Carpets n lobby and room were dirty, rooms smaller and dated compared to others.

Breakfrast was great. Hot and fresh. They also keep 2 big containers of coffee going throughout the day and one with hot water for tea. Plus regular and decafe. The room we had was clean. Plenty of room for our group of 3 adults and 1 child.

The staff are amazing!!!! We had a bad experience at Six Flags and were not happy when we returned to the hotel. The lady who checked us in went above and beyond to help us by providing us with seaworld stuff that really made our day!!!! We can’t stress enough how fantastic the staff are❤️ the breakfast was enjoyable and the rooms and amenities are clean!! 5/5

Good ubication

Breakfast was good and there are has plenty of shops and restaurants around. Seemed like a safe area.

Not the hotel you expected for the price paid.

Stayed here many times.

Great location. Staff was very friendly. Room was okay, nothing special. Clean enough..not spotless.

The wifi is the worst I have used since DSL, dont know if it affected I was on the fifth floor, but it didnt stay connected more than a minute or two. Pool was nice. Breakfast was ok for the price.

I was disappointed in the Hotel when I saw the room was outdated with dingy carpet, and small bathroom. I stayed there due to the Jazz Fest on Friday, but I left a day early because I was so disappointed in the room's condition.. I wish I could get a refund due to the fact the advertising and pictures are not what the condition of the room is actually. As I stated, I turned my key in Saturday morning and headed back to Dallas. I won't stay at this hotel again.

Easy freeway access. Fun places to shop in walking distance and restaurants within walkind distrance.

Liz at the front desk was wonderful. Very friendly, professional, and informative. The room was just right. Very comfortable. This was by far the perfect stay for the jazz fest. This will now become a tradition. Thanks to all.

Although we only stayed for 1 night, it was a very pleasant experience.

Very good like always

We traveled as a family and were thoroughly disappointed with our stay. Our initial room on the third floor smelled horrible. While the staff did move us to the fifth floor which was an improvement—the rest of the hotel fell short. The restroom was far too small, the breakfast was terrible, and the pool was much too dirty to enjoy. No dressers where our clothes can be put away. It was more a motel than a suite.

Everything was very well organized, breakfast was good, staff was helpful.