Villa Montes Hotel

The hotel and room were extremely clean and well maintained. We were pleasantly surprised at how quaint the hotel was. We had the king suite and it was very large. The kitchen was an unexpected bonus for us with a full size refrigerator. Breakfast wasn't great. There weren't very many options and there was no sesting when we arrived. Only a handful of tables. We have stayed at hotels we pay less for and the breakfast was amazing with fresh bagels, toasts, waffles, etc.

Bathrooms were wonderful. No other issues

Superb

Positives: Clean well maintained property, spacious room, covered parking, felt safe, convenient location, quiet.

Very clean. Large room. The decor was great. Close to restaurants, the airport and multiple freeways. Very limited breakfast options. Our room faced a busy street that was quite noisy until very late.

Exceptional

The location was perfect. Close to Caltrain and many restaurants.

I would not recommend this horrible hotel! Please, search for another place! We’ve stayed at much better hotels in the area for less money!!! The lady at the front desk made it clear she was not happy welcoming customers! She never told us the room card had to be used besides the elevator button in the garage. We were like idiots waiting for the elevator until. Once we made it to the room, one of the night table lamps didn’t work. I called the front desk. Her response? There was no maintenance at night, she was all alone, they were sold out, so we had to wait until the morning! I couldn’t turn the AC remote on, her response? I don’t know what unto your room has, open the window because there’s no one to come up now. She then proceeded to hang up the phone! In addition? This hotel has no amenities! No cafeteria or restaurant to have a meal at night! Absolutely awful!!!

Exceptional

sparce Breakfast could use some help.

Went out of there way to help me out !! All great

Breakfast has limited options, if they can add few more varieties to breakfast then it is 10/10 for me ,.. for now would 8/10

Superb

Exceptional

super nice room!! loved everything

The biggest issue for us was the AC — it barely worked, and the room stayed uncomfortably warm even when we had it running. When I brought this up to the front desk, the lady asked whether we had opened a window and then said there was nothing else they could do. She was also rude throughout the interaction and didn’t seem interested in trying to help or find any kind of solution. Breakfast was also very disappointing. There was basically no actual hot food. Most of what was offered was packaged items like waffles and cereal rather than a proper hot breakfast. The selection and overall quality were poor enough that I wouldn’t really count breakfast as a benefit of staying here. The location is convenient for SFO along with free parking, but based on the dated rooms, weak AC, poor breakfast, and especially the unhelpful front-desk experience, I wouldn’t stay here again with a family if i had to choose

perfect place to stay. clean and comfy

Best experience I had in years , it exceed my expectations, everting was pleasant and very clean, than you. The fridge was very noisy during night. Couple outlets did not worked I could not iron, but ok

Staff was amazing. We had a problem neighbor, but staff quickly took care of it. Room was exceptional, full size fridge & kitchenette; that was not expected.

The hotel room was nice and the bed was comfortable.