Homewood Suites by Hilton San Jose Santa Clara

I like staying here it’s like a studio with everything I need. Close to the places and things I’m trying to do when I am in that area.

Exceptional

Superb

I had a positive experience!

The staff was very kind and nice. There was a pool. There was this deep bass noise that kept us awake all night long. There was no elevator, and moving luggage from the ground to the second floor was tough.

Clean, quiet and comfortable. Staff were friendly and helpful. Not super close to Levi’s Stadium, but not too far either, felt safe walking back at 11pm. I will definitely stay here again next time I go to a concert at Levi’s Stadium.

Had a concert at Levi’s stadium. Super close and convenient. Clean room and amazing amenities. Will definitely stay again

10/10

The room was clean the bed was comfy. The pillows were not very good but overall loved staying here. Theo breakfast was great as well

We enjoyed our stay. The room was great. Staff was friendly and respectful. Will stay here again.

The room was clean and had all the described amenities. Safe area of the city. The public bathroom near the lobby needed attention possibly due to an event they were hosting and high use. They should have had someone full time attending the bathrooms while there is an event on their hotel.

The hotel location was convenient. The room was clean, had a couch, kitchen and regular size refrigerator. This was my 1st time using Hilton properties and will definitely book more locations. The parking was not included in the stay.

Superb

Absolutely loved how clean this hotel was, also we loved the pool and ping pong room. the breakfast buffet was delicious, so much variety.

Very good

I was surprised how big the room was with almost a full kitchen, a living room and bedroom. Very nice

Our go-to local hotel for several yrs. Housekeeping during holidays sparse. Other times of year, adequate. This is a busy hotel, year round. Front desk team and kitchen need to hire more staff. Front desk staff are nice, considerate, and busy! Weekend food: potatoes, liquid eggs, chicken sausage, watermelon, yogurt, breads, oatmeal, coffee, OJ, and vegan option. Paper plates, bowls. Weekday: Overnight oats, sausage, liquid eggs, and everything else. Choice of real plates with silverware. Nothing extraordinary, good basic breakfast, Everything works, is in good condition. Rooms quiet except if your standing in front of door on either side. Lots of parking. Hotel is by itself behind office building offset to freeway. I had enough points for 2 free nights. Purchased through Expedia. Which i have not done prior trips. For this a "security deposit" upon check in was necessary. I was assinged a mobility queen suite 2 weeks after reserving. Since we dont need that asked for another queen higher up. Was given room 330. I checked in from app into 330. Then it changed again..to 130. Had to call again, desk said the prior shift didnt tell them i was assigned 330. Room was not ready by check in time 300pm. We rolled over, told we needed security deposit of $150. Then 330 appeared on my app and thats the room i got. I tried to avoid fricition by texting, calling front desk x4 bc this was not told or clear to me. Will be finding other Hiltons for future travel.

Passable

Exceptional

Bad