Home2 Suites By Hilton San Juan

The hotel excellent but it was more to pay with expedite than paying there at the hotel

Clean rooms, friendly staff, and easy parking. Everything was exactly what we needed for our trip. We'd stay here again.

However, on the day I was scheduled to check in, I was stranded in Houston due to Tropical Storm Bertha. At approximately 5:04 PM, I called the hotel to let them know that I would be arriving the following day. The employee who answered the phone asked for my first and last name and even had me spell my last name to ensure she had the correct reservation. She assured me that she would inform her manager of the change. Unfortunately, that information was not passed along, and my reservation was marked as a no-show. Fortunately, two wonderful staff members were able to honor the remainder of my booking and assist me with checking in on Friday. I greatly appreciate their professionalism and willingness to help resolve the situation.

The staff were very nice. Room was very clean. And had fun in the pool.

Very clean

Hotel is well maintained. The staff is friendly and rooms were clean.

Location was clean and located to a lot of places to eat and visit

everything top notch...............................................

We really enjoyed our stay! The rooms were clean , spacious, and beds were comfortable. Staff was friendly and attentive . Will be booking here again next time we’re in town.

The property outside was very chic and inviting. The inside was very clean and nice. The staff was very courteous and welcoming. Our room was spacious and comfortable. We really enjoyed our stay and will definitely use again if needed.

Great experience Pedro was the best

Family vacation was a blast. Kids loved the hotel. Food was amazing. Hotel was super and beyond helpful. Very clean. Super friendly. Definitely coming back next year. Booking very soon to hold my spot

This home to suites is the best..I'll be booking this hotel next time on our travels every time we come...thanks to the hard working staff..good customer service also.....thank you...

Itstodo esta perfecto desayuno delicioso y variado. Alberca limpia habitaciones hermosas

Exceptional

All of the staff was very helpful and polite. Only wish part of outside was covered when it rains. Great place to stay

Hotel is amazing my only concern was since it's pet friendly, my room pillows smelled like dog and there was a wet mark on the carpet and I'm thinking maybe a pet had an accident?

Super friendly staff and helpful!! Clean and good service.

Excellent place to stay—comfortable beds, nice amenities and it’s close to WALMART !

We really enjoyed our stay and plan to stay here again!