Extended Stay America Suites San Francisco San Mateo SFO

Property was clean and well maintained. priced reasonably

Great staff great stay. THANKS

Staff was very helpful. They need to improve breakfast choices. The rooms have a weird smell.

Nothing Ver noisy. Literally, the rooms are 25 yards next to a busy freeway. Furniture is pretty dated and spider webs hanging from the ceiling. Absolutely overpriced!

Amenities were very limited. Better off to bring your own. At least the towels were fresh and clean, not overly used like sand paper. Parking is free which helps. Didn’t even bother with the grab and go breakfast. Don’t think we’ll be staying here again unless there are no other better choices available.

Friendly staff, easy stay.

Worst experience with a hotel booked through Hotel.com. After 11 pm had to wait lto get in. Finally someone opened the door but helped the lady who came after me. I was completely ignored… Then handed a bunch of paper reservations and pulled mine out. Front desk guy handed a cell phone to the lady. Speaking to someone on the phone while I stood waiting. Finally took my ID and credit card… gave me room key and pointed to the door. Walked around for 15 minutes until I found room 252. HORRIBLE

The rooms are cleaned once per week. Recommend that in order to maintain the condition of the property that management consider cleaning every 2 or 3 days.

Very clean, but the most uncomfortable beds.

Nothing

It was alright for the night.

Location is good. Service maintenance inside the restroom was very bad, Breakfast was very poor. front desk tram not always available. cleaning service/house keeping not available.

it was very comfortable it had everything I needed. I had a fridge a microwave coffee machine. I would definitely stay there again. no breakfast but there was coffee

Actually there is no breakfast other than couple of muffins and some oats. Don't fall for the breakfast bait.

We liked the location of this hotel. There were a variety of stores and fast food restaurants close by. We would stay here again when we visit northern CA.

convenient location

Overall it's okay

I was travelling for work so the location was perfect for me as it was near my office. The price was also one of the best I found in the area for that time of year. One of the nights I was there staying, I was awoken at 3am by SCREAMS coming from the room next to me. It sounded like a man and woman arguing over money and possibly hitting each other. I called the front desk and attempted to let them know, but whoever answered said nothing and simply hung up on me. After about 45 minutes, it sounded like whoever had been shouting left. I brought it up to reception the next morning and no one seemed to know anything about it. However, several of my coworkers were staying at the hotel and confirmed a similar experience. Definitely scary to hear when you are a solo female traveler!

LocatIon was great...near event I was going to. Staff was nice and it was very quiet. if I were to stay in the area for a more extended time, I would definitely stay there with the little kitchenette and either bring my own food prep items or order them from the facilIty. I hadn't irdered a coffee maker aheqdbif rime ao there wasn't any ciffee but that's on me for not knowing how the extended stay hotel works. Only real negative was my card keys got demagnitized twice but thr front desk quickly replacsd them.

Good for stay long , cooking inside room A little noise, bad breakfast