Marin Hilltop Hotel

We checked in and immediately got to our room and noticed two what appeared to blood stains on the floor. I went down and asked for another room which they obliged, however, did not seem surprised at all. The reassigned room was run down and worn out. The wall thermostat didn't work which left us freezing our first night, we ended up using the controls directly on the wall unit to get some type of climate control. The shower water was lukewarm and the tub did not drain well so you were left standing in 3 inches of water during your shower. Not impressed and this is the furthest thing from a "4 star" hotel. For what we paid we left extremely disappointed and feel completely deceived and ripped off.

excellent staff, very friendly. I loved the outdoor area, the gym was nice, the room was clean

Everything went good. The air fresher in lobby and hotel is very strong.

Marriott has redone the public areas nicely, but the rooms are yet to be done. The furnature in our room as old and worn. In a year or so this will be a very nice hotel once the rooms have been upgraded.

Location is great Bathroom was very small

The main areas are nice, but the room was in poor repair. Needs to be totally replaced. The bed was clean, everything was clean, but the furniture was worn. I understand the hotel recently changed hands and major repairs are being done, but it is a work in progress. Staff were nice.

Wonderful staff, nice location and nice rooms..

The property is a bit dated, but it's centrally located. The room can be noisy because it's close to the freeway. The staff are super friendly. Parking is free. There are a bar and a restaurant onsite for convenience.

This place is a great location with a comfy bed and nice staff, but it needs an update. (In process - we saw construction crews.). Our room was noisy with the window open, and with window closed, the AC unit was even noisier. Bathrooms not yet updated to most modern Marriott hotels, and not enough charging. We were spoiled having stayed at Sheraton Palo Alto the previous two nights, which is very updated.

😎

Convenient for what we were attending throughout the weekend. Breakfast tasted great. Stayed here several years ago and felt a noticeable decline. Bed was VERY UNCOMFORTABLE - you can feel the springs and it’s like you would sink to the center of the bed. WI-FI didn’t work at all. The bathroom was not stocked for our arrival - no bath soap and they took several trips to remedy this. The hotel and room felt run down. They only gave us three bath towels and the fan in the bathroom didn’t work. So the towels stayed damp. I asked for three more, and they brought two.

departed before breakfast, did not swim

My cousin stayed here and said it was out of date and needed a refresh. It was loud off the freeway so they moved his room, but I’d love a nice spot in the neighborhood and I think others would come if it was renovated.

The room and bed and TV were roomy, comfortable and easy to use for streaming, The exterior of the building, the parking lot surface and especially the pool and spa and decking are rundown and need of renovation. The spa only has one decently working jet.

Easy and friendly check-in, clean room, lovely grounds, close to hiking trails, overall a great overnight stay.

My favorite place to stay when I come up from So Cal. Staff is very friendly the property is immaculate and very spacious.

Under construction. Not worth $200 a night!

Very lovely Hotel, with a fine Hot Tub!

The hotel is being renovated which is good.

Everything was very nice: great room, bed, shower - all very nice. The one thing that could have been better was the inroom coffee. The little pack of grounds that you set in the tray there - it does not make a good cup of coffee, not even close.