Hotel Zessa Orange County Airport, a DoubleTree by Hilton

They charged me twice for $1896 when i first came into the hotel. The staff didnt know what he was doing and I had to tell him to cancel the 2nd payment. But they're still holding my first transaction. After my stay they charged me again for $1995 and still holding my first transaction of $1896. I called, tried to get people i know to come to the hotel to talk to them. Showed my bank statement and transactions showing clearly they charged me twice and won't release the first payment. The director of the hotel told me to personally email him so he could send me a release form for me to talk to my bank but he's not answering any of my email.

They told us breakfast was not included even after we showed them the email confirmation they said the app was wrong

Love this place- great service and rooms are clean

Clean room and good parking.

We booked this hotel for our very first three day volleyball tournament for my 15 year old. It was close to the sports complex and was very clean , tidy, and quiet. We would stay here again.

A comfortable stay. The rooms feel refreshed, and the design choices are generally nice. With improved shower and sink materials, this hotel will really shine. Pool area could be refreshed. Elevators are slow. There is a parking fee.

Very clean. It was conveniently located to where we needed to be.

Location!!!!!room was clean and comfortable N/A

The staff was very friendly and the room was clean and comfortable

Loved staying here for business travel. Would stay again! Nice yoga room and nice staff.

Harddddd Passsssssssssss !!!! Never Again!

The staff was very helpful and accommodating with any questions we had. Very clean rooms and public areas. Would definitely stay again.

Everything was great!

Shower can not be shut off completely , resulting dripping noises all night

The parking is not free and they aren’t up front about that. It was 39$ to park there for 1 night. The hotel is newer looking which was nice. Random note, the shower’s water pressure was extremely strong and painful, not sure if it was just our shower though.

Everything Can’t think of anything

Very clean room amazing place to stay at.

The cleanliness and layout of the hotel The parking limited for the amount of rooms that the hotel occupies.

Clean room, helpful staffs.

Parking in the parking lot was a little hectic but the stays worth it.