Hilton Vacation Club Scottsdale Villa Mirage

Pool was not in service. Room appeared clean but floor was dirty. Kitchen was great.

We always have a great time staying here. The pool is getting a little run down though.

bathroom sink was clogged, shower had a leak, no hot water. call front desk they said to run the water on shower and sink at same time. I did then shower water started tuning out to toilet sink didn’t drain.. no hot water. pool was closed at property they said to use the one at their other Hilton location a 10 minute drive.

An older property but for the price it was great. Pool was great and pickelball courts were as well

Everything was clean, the staff very friendly. We’ll stay again.

Staff were more helpful than anything, and then they just charged an absurd amount of fees over five hundred dollars for 2 rooms, which is absolutely ridiculous.It was just a bad experience.I will never book here again

I enjoyed the view from the balcony, and everything the room included! The kitchen was wonderful, along with the dinner table and chairs. The staff was also friendly, and had helped us find our rooms, pointed out where to go and helped us when their systems had glitched during our stay. N/A

Loved staying here. Unit was like an apartment and supplied with everything we needed from pots and pans to detergent for washing clothes. Very spacious and clean. Only issue with our room was a leak in the ceiling which i reported at the end of our stay.

Unfortunately, my experience was negatively affected by unexpected fees and the check-in process. I reserved and paid for my room in advance through Expedia, but when I arrived, I was charged an additional $79 in fees that I was not expecting. This included a $20 parking fee just to park at the hotel where I was already staying. These additional charges should be communicated much more clearly during the reservation process. The check-in experience was even more disappointing. After checking in, the desk clerk asked if I would like a welcome packet and free coupons for local restaurants. I agreed and was directed to another counter. Instead of simply receiving the promised welcome information and coupons, I was immediately given a sales pitch for a timeshare. I found this approach misleading and unnecessary. Guests arriving after traveling generally want to check in, get settled, and enjoy their stay—not be redirected into a sales presentation under the impression that they are receiving a welcome packet. The property itself is top-notch, but the hidden fees and aggressive timeshare sales tactics significantly diminished the experience. It is a very nice hotel with business practices that could be much more transparent and guest-friendly.

No elevator

Clean room and property. Loved the pool.

The fact that I felt like I was in an AirB&B No continental breakfast.

No continental breakfast.

Had trouble with front door lock. Maintenance had to be called because of low battery and card would not unlock door.

Exceptional

Rooms were perfect.! Staff were amazing & helpful.! Everything accommodated our needs. We’ll definitely book again

Too many notifications. Woulda left a good one but got annoyed by all the messages from them

Yurp

Great property for our holiday stay. Everything wonderful. Clean resort with good amenities. Will be back.