Sonesta Simply Suites Phoenix Scottsdale

The outside property was clean. Inside of the room was just old and outdated. AC unit was very dirty. The sheets had holes. The couch in the room was dirty and sagging. It wasn’t terrible, but it wasn’t great. Probably won’t ever go back again. Staff was friendly however I had two people on the reservation. They only gave me one key and then gave my husband a hard time about coming up to the room said that I would have to come down and show my ID again just never had that happen before it might be their policy, but I’ve never been through that. We usually get two keys and that’s it. Very basic and thats ok. A lot of people used the laundry and it made the hallway smell amazing. Elevators were clean. Everything else was clean. Just old. Kitchen was clean had enough cups and silverware for the two of us. Bathroom was just OK. However, the sink was slow draining, and there were weird little particles coming out of the faucet. Like from the pipes. Just an old building it seemed.

Exceptional

the only thing wrong was the old run down sofa and chairs the room needs to be redone just old

I think the room needs some upgrading. It’s a comfortable room size wise and having a full kitchen is convenient. The furniture is old and needs to be upgraded and the rug inside the rooms smelled musty and could use a steam cleaning all in all. It’s still a pretty good value for the area you’re staying in and it’s has a gas station downstairs and is across the street from the Scottsdale, fiesta, which has a multitude of eateries and a supermarket I don’t like that we had to pay five dollars a night for parking

It close to where I need to go and very friendly day staff the rooms r always clean

Me with copy of those charges

Love this place I’m staying here again soon

Room was pretty nice - nothing fancy but the beds were comfortable and it had a kitchen which is cool! If you looking for simple and clean with no unnecessary thrills, this place is for you.

I had a very good stay as usual and definitely will return.👍

Pet friendly- it was fairly busy so walking two dogs was pain but thats on me. Oh only irritation was fact the door hanger i supposed to keep hanging on knob for my stay. It announces i have dogs(if they not announce themselves) / it slid to ground almost every single time i went through the door- my dogs required strolling out every 2 hours for two weeks- i was ready to shove that sign up somebody's ass by end of first 12 hrs but other than that it was pretty great!

Exceptional

It’s a budget hotel so we had realistic expectations however we did expect our room to be clean and to be able to sleep on the bed. The coffee table had sticky rings on it so we cleaned it. We tried the bed and noticed there was a cabinet door strategically placed underneath the mattress because the bed base was broken. It did not cover the whole bed so it was uncomfortable to sleep on. We decided to drag the mattress to the floor to sleep and turned on the tv which had been smashed. We requested a new room. We had to wait for the staff member to see for himself before he granted us a new room. Not the best start to our vacation. Will not book with this company again.

No Brekfast

Good

C

Was a single night stay however when I got to my room it was half cleaned, coffee machine was ugly, stove had the electric coils taken out like they were gunna be cleaned but not cleaned. Staff were helpful and very kind.

The AC didnt work, room was very hot. Got moved rooms. The room felt extremely dirty. Shower dirty stained, toilet stained, kitchen was dirty, fridge rocked had crust on it. Bathroom door stays closed so you're sweating using bathroom. Would never step foot here again

always stay here. good location, easy checkin and quiet.

Exceptional

Fair Better breakfast