Hyatt Place Secaucus/Meadowlands

The staff was friendly The breakfast was mid. My nephew was stuck on the elevator alone because the doors shut immediately after he entered. I told the front desk staff and she immediately called engineering who responded quickly and was able to get the doors open to release him. The cleaning staff didn't clean too well. They made the bed and removed trash from the cans that's it.

Location great breakfast. Amazing front desk

Proche des transports et commerce

Location was right by bus stop, the room was clean and staff was friendly Elevator was slow. Breakfast was the same everyday.

Rooms clean My experience with the front desk during check-in also left me uncomfortable. I arrived at approximately 5:00 p.m. and was given my room keys, told where the elevator was located, and informed of the breakfast hours. That was essentially the extent of the information provided to me. After getting settled in my room, I realized that I had not been given information regarding the hotel's Wi-Fi or internet access. Later, while downstairs waiting for a food order, I observed other guests checking in. I specifically noticed white guests being voluntarily provided with considerably more information about the hotel, including Wi-Fi information that had not been offered to me. That difference stood out to me. I cannot speak to the employee's intent, and I recognize that there could be other explanations for the difference in service. However, as a Black guest, it was uncomfortable to watch white guests receive a noticeably more thorough and welcoming check-in experience shortly after my own abbreviated interaction. I do not make an observation like this lightly. I can only speak to what I personally experienced and witnessed. Regardless of the reason, there was a noticeable difference in the level of service, and it left me questioning why I was not afforded the same information and courtesy. Finally, I specifically chose this hotel in part because of reviews describing the location as convenient for travelers who wanted to get back on their route and continue their trip. Based on those reviews, I expected relatively easy access back to the interstate the following morning. That was not my experience at all. Getting back on my route involved considerably more turns and local driving than I expected. It was not simply a matter of leaving the hotel, quickly accessing the interstate, and continuing toward Cambridge. For someone selecting a hotel specifically as an overnight stopping point during a longer road trip, that distinction matters.

Didn’t like the bed size I paid for a queen size and I feel they gave me full size beds

I really liked how clean and comfortable the hotel was. It was also pretty quiet, which made the stay more relaxing. The location was very convenient and made it easy to get to a lot of different places. Breakfast was normal limited buffet and everything was clean. The biggest issue was the air conditioning. The room would not cool below 74 degrees, which made it uncomfortably warm, and the AC display showed “ERROR 4.” I also noticed a large stain underneath the sheets, which was concerning considering how clean the rest of the room appeared. Additionally, the shower door was broken. These maintenance and cleanliness issues were disappointing and definitely affected an otherwise comfortable stay.

Superb

Great place

Location Drinks high

staff was so nice! And i loved that on site parking was no additional charge! would stay there again.

Clean room and staff are nice

It was clean!! The staff was amazing! We were there for my daughter’s first concert and the young lady at the check in was just as excited for my daughter as she was!! Cleanliness, location, staff was very kind and friendly.

Clean and new The doors are not very soundproof and you can hear everything in the corridors

Great location to American Dream and MetLife Bkft ended too early

Room was clean enough, parking was plenty and breakfast was good. Highly recommend the hotel

This place is all about location and it is central to everything that is the Meadowlands. Easy walking distance to a lot of restaurants and the convention center.

Great stay.

The room was so big clean and spacious. The staff was so sweet to my baby on her birthday. I truly appreciate them.

breakfast room