Quality Inn Shreveport Airport

NO SAUSAGE at B-fast as shown in pics. No milk for the dry cereal. Sink faucet ready to fall off. Refer door was broken and could not close. Ice build up in freezer was solid/huge so it could not be used. Shower handle had issues. Bed was uncomfortable. AC was cold at 61 when we entered the room.

You get what you pay for.

Door lock broken , shower handle broken , no water pressure from shower , toilet seat has crack in it

Breakfast was ok. Missing shampoo and cracked toilet seat in room. Common hallway smelled like someone had been smoking weed constantly.

Place had roaches no pool

There wasn’t a good breakfast selection

Had fun

There was roaches in the room and also the breakfast was not so good they don’t offer any meat with the breakfast.

The staff were great The room was over ran with cock roaches. We had to change our room

The hotel was great in 2005. As a “still” designated Choice hotel, there was nothing Choice there. Pool was closed, smoke detector battery pulled, a smell reminiscent of marijuana in the hall covered by a cleaning spray, excessively dirty carpets, and I had to have someone come up and spray Raid since roaches were in the room. Ice machines on the upper floor didn’t work. Staff were very friendly though.

30min there and my head was pounding and my nose congested. Left and got room somewhere else. Room was refunded. Do not recommend staying here

Na

The location The water pressure was very low, the ceiling was/had falling and white popcorn stuff from the bathroom ceiling was all over the floor and the breakfast was ok

Checking in I was told that the room that was currently for me, the toilet wasn't working. They were in the process of cleaning me a room (which i appreciated at first), I got there at 5. Getting to my room, the key card didnt want to work at my door. I jiggled the door handle and a lady on the other end said come in, told her I couldn't because the card wasn't work. This is when I met the cleaning lady. She was able to fix my card not working. She asked me to inspect my room before she left, as a guest I shouldn't have to especially not inspect it while im being watched over (was uncomfortable). The bedroom area seemed fine except for the incense smell, the lobby as well smelt like it). I didnt inspect the bathroom while she was in there. Later on I had to use the restroom, the mirror had a horrible smudge, a bug was crawling up the wall, and there was hair on the floor (not mine, my hair was up). The more I sat in my room the more I was grossed out. Mind you both were kind and friendly until... I kindly asked the desk rep if i could have a refund, this is when she went from kind to aggressive. She said the cleaning lady said it was clean (yes the bed area, not the bathroom). I explained the stuff I saw in the bathroom. Desk rep then started yelling and being frustrated and saying she was gonna fire the cleaning lady. I was left down in the lobby while she tended to the cleaning lady amd give me a refund. Both came back down and once I told the cleaning lady about the bathroom then she was aggressive to me. From the time we got in the elevator to the time we got in the room, she was yelling at me. She was stating "Oh you didn't want to be here, thats all you had to say",and "That room and bathroom is clean, you are making stuff up, you just dont want to be here". If I didn't want to be there, why did I book it? I gathered my things while she went to see what the bathroom looked like.

It had roaches and the room was outdated. Had to leave early was only there two hours.

The prices were the only thing and reason I decided to book here. I travel frequently for work and stay in hotels all the time, and this was by far the worst hotel experience I’ve ever had. From the moment I checked in, there were problems. My room key repeatedly would not work, forcing me to make three or four trips to the front desk just to have it rekeyed before I could consistently get into my room. After a long day of traveling, this was incredibly frustrating. The biggest issue, however, was the cleanliness. I didn’t notice anything the first night, but on the second night I found a roach inside the microwave. I then found another roach in the bathroom, which I had to kill myself. At that point, I went downstairs to report the issue. The front desk employee offered to let me look at another room, but her attitude throughout the interaction was dismissive and unpleasant. I took the key to inspect the new room, and before I even left the bathroom, I saw another roach crawling around the sink. At that point, I had completely lost confidence in staying at this hotel. It was around 1 or 2 a.m., and instead of trying to make the situation right or de-escalate things, the employee became argumentative while I was understandably upset. Rather than feeling like a valued guest, I felt like I was being treated as the problem. I ended up leaving in the middle of the night to find another hotel after an exhausting day of travel. No guest should have to pack up and search for a new place to sleep in the early morning hours because of cleanliness issues. To make matters worse, I was only refunded for one night, even though I believe I should have been fully compensated for the inconvenience and experience. I was told that management had already been notified and was “ahead of it” after I mentioned I would be leaving a review. Whether this review stays up or not, I hope anyone considering booking here sees it first. I cannot recommend this hotel to anyone.

Room was not clean... no remote...restroom was nasty

The pool is never available.

Room was big and comfortable The bathroom was in need of an overhaul. There was a hole in the ceiling from water damage. The shower rod was broken so you couldn't close the curtain because it migrated to the middle of the curved rod.

Rooms missing coffee makers, cable TVs inop. 1 room had roaches everywhere. Stained bedsheets. Shampoo dispenser missing in one of the rooms. Refrigerator inop. False advertising. Swimming pool & gym not available. Poor breakfast.