Sonesta ES Suites Somerset

Superb

The space The pool is closed

Superb

The selection of breakfast items was good. The breakfast lady was super nice and cheerful. She put a smile on our faces every day. And she kept the area spotless. The little store could have a few more simple food options.

Very good

Great location. Staff was friendly. Had amazing shower pressure and water was hot Kitchen had dishes and other necessities. Ample lighting. Plenty of space. Relatively quiet overall. Parking directly outside of room. Dog friendly ❤️ Pool was closed and patio furniture needed repairs. Rooms although clean the furniture had wear and there were stains on carpet.

Pool was closed and patio furniture needed repairs. Rooms although clean the furniture had wear and there were stains on carpet.

I didn’t like anything about the place. First off we should have been told it was closing some of the amenities were available ie pool. The back was dark, people hanging out. You can’t see.

Upon driving up from North Carolina I called to ask about a possible early check in. I was told that they were over booked and looking for an alternate place for us to sleep which was confusing to me because the woman who answered the phone said she had been looking for “all of the guests that would be affected including my name” but the reservation was placed hours in advance with no attempt at reaching out. Not only were they not even close to full capacity but the pool that I paid extra for instead of staying at a cheaper hotel was closed. Fast forward to the next morning while ignoring a lot of other nonsense and the breakfast which was another huge part of why I chose this place because they make a huge deal about how good it is on the site and had asked the operating hours of on check in was instead closed. Very rude staff then belittled me and another guest over the fact that on weekends the hours are different which neither me nor the other guest read on the site during booking. They are allegedly closing next week and turning into apartments according to staff which is why they just don’t care. Avoid this place entirely. VERY rude staff,0 amenities and what should have been a decent stay was ruined by the fact they lied every step of the way.

Great

Quiet room, love the breakfast bar! The room is large. I would stay here again no issues

Nothing Room was smelly, dirty, outdated, full of stains.

Room was smelly, dirty, outdated, full of stains.

It is clean and beautiful! Except for the carpet stinks! I asked for a non smoking room and she gave me a stinky room! It overshadowed all the other good qualities of the suite!

I asked for a non smoking room and she gave me a stinky room! It overshadowed all the other good qualities of the suite!

Exceptional

I love my free upgrade to a two-bedroom two full bath apartment. Being claustrophobic the amount of space I had was absolutely fantastic. And love the restaurant right next to the hotel.

Exceptional

I liked the location, the layout of the suits, the kitchen was well equipped, and had what was necessary to have a pleasant and comfortable stay, the breakfast they offered was very nutritious and had variety for the whole family. the staff very friendly, We couldn't assemble the sofa bed.

Everything was very nice at the room, just one thing I did not like is the bathtub with hair all over the place. 👍