Holiday Inn Express Hotel & Suites South Bend by IHG

Clean hotel with a comfortable bed. Would definitely stay again.

Whoever approved could not have ever actually tried it themselves.

Was fine for a one night stay.

We had a very nice experience. Everything was excellent. Deliciosos breakfast bufet and we received an outstanding service from Elizabeth and Juana. They were friendly, and helpful, and kept the breakfast food flowing.

Helpful staff. Clean rooms. Comfortable beds. Great breakfast.

A/c did not work and unit was extremely loud. We had no bath towels in our room. The pullout couch was broken with a sticky note inside stating so and out sink in the wet bar area didn't work! Overall not a good experiences

As expected. Clean and reliably comfortable. Breakfast had lots of fresh choices Parking lot could have been better lit

Hotel smelled bad. Hallways smelled bad. Room smelled stale and bad. Loud banging noises at 5am woke me up.

We had drywall seams falling apart in our room. The tub drain was broke. You can see through the gap in the door even when it is closed. Walls are paper thin, you hear everything!!! The hot tub is filled in with cincrete and the pool room was nasty!!! Definitely cross off our list of places to stay!

Nothing fancy but clean rooms and friendly staff

Nice quiet accommodation! Nice sunrise view on the road to notre dame!

TV had no remote. Staff could not find one that worked so we had to move rooms. Safe in second room would not open. Staff very friendly, and helpful. Room comfortable and clean. Would stay there again due to staff.

The office staff was superb! Very friendly and nice and accommodating ! The only difficulty was that the TV channel remote was difficult to navigate. Excellent stay though! the pool was nice for the grandchild! The breakfast was tasty.

Clean and easy to get on/off Interstate Nothing

The price was decent for a Saturday night. Hot tub...

Big disappointment was that there was no hot breakfast bc of the Memorial Day holiday 🙄. The front desk staff both at night and in the morning were just about the friendliest I’ve seen, though. Gave us the sofa bed sheets and extra towels we needed for our group of six. We had a spacious, but dated, room. Importantly, the beds were comfortable and the pillows and bedding were clean and new.

Good in general.

I truly appreciate Courtney and David for their kindness and smooth process checking in and checking out. Wonderful staff

From the first night of our 3-day stay, there was water all over the floor of the bathroom. I complained each day but because the hotel was sold out (indeed the town was sold out for graduations) they could not move us to another room. They said they didn't have a maintenance person available and that room has continuing problems. The best they offered was to give us towels! So, we had the pleasure of walking around on wet towels and bath floor the entire stay. When I was finally able to speak to two different managers, no apologies or refund accommodations were offered. I was told to take it up with Expedia who I pre-paid through. Expedia got involved but the hotel was only willing to offer an insulting, di minimus refund that did nothing to offset the inconvenience.