Hilton Garden Inn San Francisco Arpt North

A little old feeling

Cleaning staff is great. I submitted a request for cancellation before checking in which they didn’t respond to. When I called the next day they said it was too late because it was after check in and they would’ve charged the full amount even if I canceled (even though originally the cancellation was the cost of the first night only). They charged me for parking without telling me upfront it had a cost. They also charged for internet (not free like they advertised) and even charged for the “complimentary” bottle of water in my room. They didn’t even refill the coffee pods. The bed and pillows were not comfortable at all for a side sleeper. I woke up with back pain almost every day of my stay.

Plenty of parking, complimentary bottles of water. Dated decor and furnishings. Considerable distance from the city centre. We stayed on the 3rd floor and ice machine was broken.

Did not have breakfast. Can not say. Did not order breakfast there. Enjoyed the coffee.

wonderful staff

Room stunk carpet was ripped checked in and right back out found another hotel.

I would not want to stay there again.

Exceptional

Clean & Comfortable. Great staff. Great hotel.

Exceptional

Exceptional

Very good

Is old and in need of a general refresh

The staff is super helpful in travel plans and parking suggestion in sf downtown

Clean!

Room was clean, staff was pleasant, easy parking with fee.

Room was clean but looked a bit dated. Rest of property appeared clean and up to date. Front desk crew was friendly and helpful

Bad

Pleasant

Parking is good.