Homewood Suites by Hilton Southaven

The bed was very uncomfortably did not sleep well.

Did the trick for a quick stop on the way home. Friendly staff and well located off the highway with lots of restaurants around. Great fleets our two dogs. The kitchen in the room was very convenient. Could have been a little cleaner but wasn’t a deal breaker. Would stay again.

Staff was very nice, the only problem we had was with the cleanliness of the rooms. You could tell they did not actually clean the rooms in depth, they just cleaned what was able to be seen. Other than that I was satisfied with the stay.

Amazing stay at hotel

The spacious suites worked well for our larger group and was in a nice location near restaurants and outlet mall. The breakfast was also good.

Opportunities: Add body wash in the shower instead of hand wash. Also, I don't feel like the $10/day parking fee is justified. Especially since it's an open parking lot, no security or garage parking.

The stay was great.

The staff was amazing. Thee rooms were very clean. Overall an amazing experience

We had a great stay at this property the staff was amazing we would definitely stay at this hotel if we are ever in the southaven area in the future.

The room was nice and clean. The breakfast was great. The outdoor grilling area not so great. The grills were not usable and looked like they haven’t been used is quite some time. Several of the cushions had holes/tears.

Toilet didn't work and staff said I couldn't change rooms because hotel was full...and there was no one on call to fix broken toilet. Had to keep lid closed to cut down on smell.

Exceptional

2. you are charging $10.70 for parking. I could not believe you are charging for this area. 3. After check out you are charging me additional $0.3. What is this for?????

Anywhere I travel I stay at Homewood suites

This is an older property, and it definitely shows its age. Unfortunately, the front desk staff we encountered were not very helpful and seemed largely unsympathetic when concerns were raised. I was also surprised by the $10-per-night parking fee. The hotel has a large parking lot with plenty of space, and given that it's not located in a particularly high-demand area, the charge felt unnecessary and disappointing.

Very good

Awesome place to stay! Massive queen over queen bunk beds will blow your kids minds as soon as you open the door. One minor issue was a missing tv remote that got replaced with a bad remote before finally getting a working one. And the pool should’ve been closed to the public it was cloudy. Easy fixes and I’d definitely stay again.

Very good

The blinds did not close all the way, letting a lot of light in. The walls are pretty thin so we heard a lot of noise.

Breakfast was amazing very clean staff was super nice downside the pool heater wasn’t working so the water was too cold to get inside