MainStay Suites Spokane Valley

X

The room had everything you would need for a short extended stay. Didn’t rate higher because of minor maintenance issues and room blemishes.

The hotel property and our room was looking run-down and shabby. It’s obvious that things like carpets, walls, trim, elevators, etc. have not been kept up. Our room smelled kind of musty, the carpets had stains, and there were some stains on the bathroom wall. The run-down nature of the hotel just makes it look not clean and not appealing. Some front desk staff are great - others are not very attentive and make you feel like it’s a chore to help you. There are no luggage carts to help haul stuff to your room. It’s more affordable than the other hotels in the area, but you “get what you pay for”. If you just need a cheap place to flop for one night, close to the highway, then I guess it does the job. But we won’t be staying here again.

No in room AC. Amenities are spade and no linen service for my 3 day stay. Parking was gobbled up with several large commercial and recreational vehicles parking across spaces, so I had to park in a parking lot of another business with luggage was a challenge. Pillows were awful but bed was comfortable. Somewhat noisy with highway traffic so hard to sleep with window open for air circulation. Staff was friendly but hard to find.

Great place at a affordable price

Outdated in every way. Staff was professional and friendly but low quality of facility was a disappointment. Wouldn’t recommend.

It was decent with full kitchen room was confortable

All 3 rooms have musky smell. Bathrooms are missing shower gel. One room with broken window blind. One room was missing coffee maker and dirty (un-vacuumed) carpet upon checked in. Despite addressing problems to staff (who was nice and friendly), none was fixed.

Run down and dirty will not stay here again

Nice kitchenette with basic needs for cooking (plates, cups, utensils, etc. Room was clean. Limited coffee and sugar, creamer in the room. Very little coffee essentials in the lobby sitting area. Remote was broken in the room. Very nice staff.

great rooms that had it all Full kitchen with stove and large fridge microwave and dish washer. beds were nice and bathroom was roomy and desk . Had laundry area with many machines and snack area and elevator. Easy location in and out for drivers should no be not overlook to main road to mall to Walmart, eating places and interstate road.

Good location, staff helpful, no breakfast offered

Convenient location between Alberta and Oregon

Our room wasn’t ready at 7:30pm. Excuse. Housekeeping had a family emergency. The TV in the room we were given, we had to reprogram to get it to work. Plus side, the bed was comfortable and the air conditioning worked well.

.

The rooms of the hotel are run down, smell bad, and not properly cleaned. The shower was filthy and had a lot of the previous guests hair all over. I would not recommend it to anyone. We had to sleep with the window open all night because the room smelled so bad, and even with the window open we couldn’t get relief from the stench. The pillows are as hard as a rock and worn out. Overall one of the most uncomfortable stays I’ve had.

Room smelled like it was not clean before renting it out. the side of the one of the beds and the walls had dog hairs. On the second dag, I requested to have the room clean but nobody came to clean.

Location was nice and first impression of the building was cute The free coffee was cold and no cream or milk on hand. The desk person was a new employee and couldn’t help us with much. She didn’t have the knowledge or keys till owner came in. I made reservations and paid for the room. The number one reason I picked this property was because This property is pet friendly pets are welcome. We were evacuated because of a fire we packed everything up including my cat. When we got there we were asked if we had a pet ,I said yes, she asked what type of pet, I said a cat and she said we don’t take cats. And kicked us out. She didn’t even try to help me with a refund. I went to the car and found someone to take my car so we could stay. The bathroom floor around the toilet had a dark chunky spot on it and around the toilet on the floor was blood.

Have frig/freezer for food/to freeze cooler packs Tv and remote old, slow to work.

Good