SpringHill Suites by Marriott Springfield North

Very good

The breakfast was delucious. Nothing

Everyone was friendly and the room and the pool were nice. Breakfast was good.

Superb

Very nice hotel!

The rooms were clean. One room was really damp and smelled musty, #432. Mattress were firm. Bathrooms were really clean. Shower was amazing. The only fault I found was they charged me $20 per room when I got there, then 1 hour later they changed me another $10 per room and an hour later another $10 for one room. So I had an extra $100 on my card before the evening was done. I have not got that money back yet. Usually that just in case money is refunded right away

We liked the room layout.

Friendly staff

It had an amazing breakfast with the best variety I've ever seen for a breakfast of its kind.

It was pretty clean, much better than most hotels. Dining area was bright and well stocked. All in all, we enjoyed our stay and would come again.

Exceptional

Exceptional

We had no hot water in our room

Had multiple guest check in and baskets weren't delivered to room. Check in took some time as well.

it was a great day. The hotel is clean, and the staff were pleasant.

Not much over the past 4 months. I have stayed at this Springhill Suites on company business as well as other staff members for the past 8 years. It has become one of our companies' preferred accommodations. However, over the past 4 or so months it has deteriorated due to poor management. The experiences have been, no cable TV, elevators that don't work or only one being operational, no breakfast, no coffee, rooms that do not meet the Marriot Standard in care & cleanliness. This facility has changed ownership several times over the past year and has not been a dependable place that we became accustomed to. For these reasons our company will be using other accommodations in the future.

Exceptional

Staff were very kind and inside room was also very clean and comfortable

Room is clean, large space. Breakfast was awesome.

Great staff, super clean, great breakfasts, and up-to-date, modern amenities. Plus, the rooms are all suites and provide comfortable area to relax or work, separate from the bedroom area. Whether you’re traveling by yourself or with a family, you won’t feel cramped.