Days Inn and Suites by Wyndham St. Louis/Westport Plaza

This was one of the most horrible hotels we have stayed. It smelled and looked dirty everywhere. The carpets in the room were so awful we didn’t feel comfortable walking anywhere without shoes on. The bath tub was dirty, no pressure in the shower and barely warm water. When we talked to staff about the temperature of the water, they said they would get right on it, but it never changed. There was plenty of hot water in the sink however… the couch in the room was stained and we would not sit there. The wallpaper everywhere is peeling. The free breakfast was just a joke. Waffles, toast, bite size muffins and cereal. The second morning same muffins, waffles toast, no coffee or milk. No one was even around to talk to about it. Even at a rate of $70 some odd per night… trust it’s not even worth paying that for. We will never stay there again.

I could not give this a lower review. Would be zero. First, you get in there and there is a strong smell of weed and smoke. Our door did not open without turning it upwards, which the receptionist had to show us. Then, you enter the room and none of the lights work. The toilet had no water and a broken chain in the tank and did not flush. To top it off, there was still hair in the shower and an old wash cloth hanging over the rod. Upon hearing our frustration, they moved us to a different room that had even more compounding problems. Dirty mirrors, disgusting carpet, and a picture off the wall. I travel a lot for work, and in 25 years this has been the worst hotel experience I have ever been apart of. I don’t typically write reviews for anything but these folks sure as hell deserved one. Utterly nasty and would not recommend to my dog. 0/5.

Inside was dingey and the entire premises from the lobby all the way through the hallways and into the rooms smelled like marijuana and cigarette smoke. The carpet and wallpaper were peeling. The hallways were uninviting and dingey. The marijuana order was pungent. Door to our room did not even latch, so no form of security whatsoever. The smoke detector in that room was hanging from the ceiling. The furniture in that room was stained and gross. Roaches in the shower drain. Immediately grabbed our stuff to leave, told front desk staff why and was given a run around answer about a refund. I am disputing the charges as I could not stay there even if I wanted to because it was a biohazard and felt extremely unsafe. Felt unsafe, unsanitary, made my skin crawl.

ABSOLUTELY DISGUSTING.

very very dirty

Clean rooms please

The staff was friendly, the property was not very well kept. The smoke and smell of Marijuana was overwhelming, the guest were smoking freely with no care for children or others. Would not recommend for future stays.

Seemed like a hotel that has not been maintained properly, and cleanliness was fair at best

Just not in working order at this time. Guests above us sounded like they were in a major brawl off and on all night. Scary.

The owner/staff were nice when we requested a refund and cancellation of the reservation. I hope they can fix up this place.

Improve the dining area, and keep the hotel completely clean and free of unpleasant odors.

Worst hotel ever !! They are miserable even with the milk in the cereal breakfast that they offer. Staff all from India . They are so cheap ! Don't make a reservation in this brand never !!

Individuals actually live in the hotel. Its more an efficiency They are understaffed. Pretty sure the maintenace guy is also the only cleaning maid. Guests were taking the screen off the windows and smoking. I do not recommend.

Will stay here again

When we went to breakfast, a sad affair, the fire alarm went off. None of the staff knew what to do. It went off a minute or so later. When it went off the second time, the police and fire department showed up. The person at the desk gave them a hard time about searching the place, but they did. We left, not sure what came of it. Our beds were not made and we didn't have up a do not disturb sign up though they did swap the used washcloth for a new one. The bed was lumpy and uncomfortable. There was one good thing. The AC worked very well and the food truck in the back parking lot did a pretty good business with good smelling food. Overall, not a great place to stay and definitely not worth the price of $100 a night. I would not recommend this hotel to anyone.

the hotel is very old, the staff who can speak english was helpul but some of them couldnt communicate , the gym was closed and abandone, the breakfast only have waffles on the weekend and it is very limited.. and hte smell of smoke in the rom and hallways is terrible, not to mention the smoke alarm going off all the time

Do NOT come to this Hotel ! Mattresses have blood stains not to mention that couches , wall , carpet , doors, elevators are disgusting!!!!! This hotel should not even be open to the public.

NOTHING Even an old property can be kept in excellent condition. The owners and staff of this hotel have so little respect for themselves and their guests that they have let the place deteriorate into a den of squalor.

Dirty room... Pool was not open until 3 days into our trip but was dirty... Fitness room was closed.. elevator was down for the first 2 days of my stay..... Asked for extra blankets and they would not give them.. asked for extra towels but they wanted the same amount of dirty towels back first... My daughter got sexually harassed by some yard workers.... Will never stay here again

Staff was helpful, even when I was late in getting there. Room was cool upon entry (as I like it). Items had some wear, but everything was in place and clean. Good first impression.