Vivo Hotel

Nothing When I went into the room it was messy and dirty. I tried looking for a remote to the tv but unfortunately instead of finding a remote I found a meth or crack pipe in the nightstand drawer. I immediately went to the office saying how unhappy I was in a good tone not rude. I let him know what I found along with the pics I took. I informed him that I had to stop my 8 yr old child from touching it and that it’s very unacceptable for the room to be that way. He said there was no other room available and no refunds that he would clean the room and bring a remote. He only came up w gloves on to take the pipe and forgot the remote but returned with it later. The floor by the bathroom is falling through to the first floor it’s very dangerous to step on that spot by the bathroom. Holes burned into the bath. Stuff smeared on the bathroom counter. Sheets cut up. You can see waxy looking stuff melted on things in the room. Paper shoved into a night fixture above the bed. My child woke up w blisters on her hands

The hot tub was closed which was the main reason I picked this hotel. Also, the TV did not work, However, there was a mini fridge, AC, and a microwave which I appreciated. The required cash deposit felt unnecessary. Overall, it was clean and spacious. Expected quality for the price.

The Ac did work great and water pressure in the shower was good too. My main problem was the tv didn’t work properly for an entire day. It would shut off by itself so lost a day of just wanted to relax eat take out and watch tv. So it really bothered me cause I paid for 4 nights. I definitely feel I deserved a credit or some type of compensation because that is not running a proper business. I do partially blame Expedia cause this hotel should not be rated a 7 maybe a 5 at most.

This is not a family friendly place. The location of the property felt unsafe. Very suspicious people were loitering upon check-in, the room was very basic, no wash clothes were provided, one key to the bathroom sink didn’t work, the shower water temperature wouldn’t stay warm and there was a leak in the tub, and the tv stayed on only one channel. There were random people out at night and one night we had some stranger knocking on our door at 2am! Another odd thing was they only accept cash for deposit. At the end, you get what you pay for.

Everything are very bad.

Nothing , horrible experience. Front desk was rude.

The booking.com price , the air conditioner worked,bed comfortable .. large fridge for a motel . Good working microwave The bugs , every night there were multiple bugs crawling out from under bath tub .. both the sink and bathtub drain have fowl smell. .. I did always feel safe there.. rough looking people hanging around, loud talking outside my room.

It was a simple check in and the staff are polite.. The plumbing,

The new owners kicked me out. Because I was 10 min late for check out. She theates to call the police I will never stay in that filthy place again .. RUDE NEW OWNERS... I DIDNT DESERVE THAT TREATMENT. ILL NEVER GO THER AGAIN.

Absolutely the most third world place I’ve ever stayed. Sheets had disgusting brown stains, place was filthy. I literally pulled a blanket and pillow from my car and slept on the comforter. Legit 2 out of 10 absolute filth hole

It was alright, the price is affortable,

Not a bad place if all you’re going to do is sleep and go. Went for the hot tub, disappointed when I discovered it was a hole filled with concrete.

Customer service was exceptional Nothing to complain about

I had rented the room during the chemical leak that caused the city wide evacuation. Staff didnt let me know whatsover and i had to be evacuated by local authorities. Staff wouldnt pick up the phone nor help me with a refund during the evacuation. All this and the rooms were poorly kept.

Not clean, to much weird people, people doing drugs. Not like at all.

Was horrible,disgusting,has roaches,nothing like the pics on here, owner didn’t make it right still charged even though we left the first night due to roaches

Whenever the room was redecorated no care taken paint spray over TV, Mirrors, Floors etc. As much as the location for access to other areas was good, it did not feel safe due to certain elements that stayed let known the late night/silent hour noise. The staff very nonchalant about issues when raised.

Smelled bad and it was dirty

Filthy place. Window clerk stole deposit money

Everything! It was perfect.