Comfort Inn & Suites at Stone Mountain

No comment at this time. maybe later.

The place smell like pot and or musky smell. When you walk in you want to turn and leave. I saw a lady smoking a cigarette in the lobby. We tried to cancel our stay but she said we couldn’t. So we stayed the night and got up the next morning and left. It’s not an appealing place to want to send any time.

Poor

Exceptional

This was the nastiest place that I have ever stayed at my nephew booked this place it’s Indian owned.When you walk in the Chairs in the front are filthy looks like they have never been cleaned. The long chairs in the back are the same dirty as ever it also smells of Marajuana in the hallways.My sheets were dirty the exhaust fan didn’t work in the bathroom neither did the blow dryer. The carpet in the Lobby and the rooms are filthy too it makes no sense that they are still in business like where are the Inspections of this place I don’t understand how Comfort inn let’s them even use their name oh and nats were flying around in the room.Do yourself a favor and I beg you please don’t stay here don’t let the price lure you this is a you get what you pay 💰 for.And the Girl at the front desk was so rude to us very unprofessional to speak to us like that.

the employees were not friendly and they did not care enough about our concern when we ask for room service we were told there is no room service on the weekend when we asked for refund for the days we did not stay in the put the wrong date so it was very hard to get our refund the morning manager told us the hotel does not make no money so that's why the hotel is keep like that by the owner the pictures on the website are an AI so please make sure to read a reviews and not book with this hotel

I would stay there again if I had to. Oh, the place was very close to St. Mt. If they invested lots more money! It would be the perfect spot.

Bad

Not clean Nothing o

The first room the gave us was horrible. One bed looked like chocolate milk spilled on the comforter, the 2nd bed looked slept on. We switched rooms, which was cleaner and smelled clean. However the guests next door were extremely loud and at one point sounded like a fight was going on. After a long day of driving, all I wanted was a clean room and peaceful quiet nights rest.

Pleasant

Location was okay did school shopping. Breakfast was good. Clean bedding Check it, husband ring service bell 4 times and another customer ring bell 2 times. I called the property phone twice no answer. Waited 30 minutes for check in before someone came and the guy that checked us in was rude and had a smart mouth and didn’t apologize for his mistake. Rug had iron mark. Close it door broke. Out dated and old furniture. Left arm of chair had a hole. Bathroom had ants on shower. I did not take pictures. Room 206. Terrible!

Nothing It was rundown. Could use a remodel. It had a funny smell. The carpet was terrible in the hallway as well as the room.

Curtain rod was loose in bathroom. Security latch was missing on door. ⁹

Mattress was uncomfortable

The hotel was clean and looked very nice in the lobby area. The room had an old smell to it, the covers smelled “like pee”, and the closet door was broken,. The size of the room was great and I loved having the sofa in the room. The room was right near the side door, but it was locked, bolted.

Disappointing

Neg: Room cleanliness

This property was close to shopping and restaurants. The hotel needs to be renovated carpets were dirty, elevator is old

Dirty, customer service was Terrible