Holiday Inn Express & Suites Sulphur (Lake Charles) by IHG
About Holiday Inn Express & Suites Sulphur (Lake Charles) by IHG
Our newly renovated Sulphur Lake Charles hotel offers essential amenities designed for your comfort and convenience. We take care of your needs so you can relax, take a dip in the pool, and enjoy our free breakfast buffet. Our location off I-10 at exit 23 allows easy access to nearby attractions and industry giants. Roll the dice with lady luck at nearby casinos. Enjoy the lush Louisiana outdoors on a nature trail or fishing charter. Find treasures in the neighborhood shopping districts. Nearby restaurants add spice to your life with Louisiana’s famous Cajun, French, and Creole cuisine, offering regional delicacies to die for. Wherever you go, whatever you do, our hotel is the perfect home base for you.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Superb
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Pleasant
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Clean very friendly staff Clean , very accessible
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Hot tub wasn’t working because of ants infestation and it never got hot. The pool was open but it was infested with ants, cockroaches and other bugs. We got bite by fire ant while using their towels. The breakfast was awful, and their pancakes machine didn’t work. Not worth the money.
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Water pressure for shower in 3rd floor room was too weak
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Excellent choice of breakfast items. Head chef was very conscientious about quality of the food, and making sure the guests were provided a nutritious breakfast. Water pressure for shower in 3rd floor room was too weak
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The hallways and rooms were a little smelly. The shower was great and HOT! Breakfast 5 stars!
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Clean room. Area felt comfortable and safe. Staff was friendly and attentive.
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The room was perfect, the check-in was easy, however, the complementary breakfast was slow, they ran out of everything quickly with not that many people in the dining room, and we had to wait over 30 minutes for one attendant to refill the pancake batter. Small children were anticipating having pancakes and had to wait. We felt so bad for them, we tried to assist and ended up, leaving and eating at the waffle House.
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The staff was very friendly and helpful. The room was a little smaller than I anticipated from the pictures but otherwise it was very nice.
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Pool/cleanliness of room/ customer service Pool hours. It late enough
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The location was good. The staff was good. It was clean. The AC did not work properly
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Location and somewhat cleanes, decent but not excellent. Room was too small, breakfast omelettes and some other items tasted too artificial, broken ice machine on second floor.
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The AC did not work properly
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Clean room, and great staff.
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The drink machine was out of order. It could of been nice that at least 2 of breakfast drink could of been served in a pitch. Not everyone drinks coffee, teas, and milk. Plus, when i was asking for help with the breakfast employee he acted like me aaking him if the breakfast sausage was pork or turkey was a problem. And, last he just left the food he would clean off the cabinet in floor. Me and my family was in the breakfast lounge for more than 20 minutes and to step in the food mess if we wanted to get to certain food. I didn't like that in the hallway going and leaving out from the pool area was so wet. Please figure out a solution for that. Plus, the elevator was wet too.
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I didn't like that in the hallway going and leaving out from the pool area was so wet. Please figure out a solution for that. Plus, the elevator was wet too.
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We enjoyed our stay very much!
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Exceptional
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Very good
