Hilton Garden Inn Surprise Phoenix

The hotel was easy to find and the parking was so convenient. Immediately upon entering the Hotel Staff had a smile and pleasant greeting. Check in was easy and all hotel amenities were explained. The downstairs dining area was very inviting. We went during a busy 4th of July but everything was amazing. The rooms were clean and up to date. It had a mini fridge and a microwave which was nice to warm up leftovers. They have a nice lobby snack area and we were able to do a smart checkout to pay for our energy drink at night which was so convenient. It was very quiet and we barely heard anyone in the halls. They even sent us a text message to check on our stay which I thought was a sweet touch. The hotel is close to so many restaurants, a target and a Walmart. All in all I would definitely stay there again.

Perfect as always! I stay here every time I visit Surprise. The staff is so helpful and accommodating!

Everything was wonderful.

Everyone was very nice and helpful. Breakfast was very good we had the 3 egg omelet and potato’s very good. We will be staying their again.

This is a well-maintained hotel. The staff was very helpful and friendly. The self-service laundry room proved convenient as well. Breakfast was good and reasonable. Dinner menu nothing to write home about.

Wonderful staff and cleanliness.

The Staff was awesome, the room was very clean and had everything you needed. The gym was perfect and clean. Centrally located to shops and restaurants. Food in hotel was very good!! Great stay!!!

Also, Special thanks to the kitchen team and Julia for her outstanding support for our breakfast needs and timely response to getting the breakfasts out to the people! She is a huge benefit to this Hotel and we very much appreciated her outstanding care in providing a great meal to our family!

Breakfast was so much better than we were expecting. Very friendly staff and very helpful .very clean. Would stay again. N/a

We stayed for one night. Very clean and spacious room. All the amenities were nice, the location to the baseball sprint training fields and shops/restaurants was unbeatable. We had two small pets and their pet areas are also great. We enjoyed our stay.

Beautiful hotel, large rooms, excellent staff! Everything about this hotel is first class.

Great hotel!

Complete package- loved this hotel, loved the room, no issues.

Super clean large rooms N/A

A very clean and quiet location.

Jacob, the night auditor, provided excellent customer service and made check-in seamless. Amanda was very pleasant and kind enough to hold my room after my flight delays, which I truly appreciated. Caleb was also very helpful this morning when I needed assistance warming something up. Overall, I’m very happy with my stay and the excellent service I received.

Perfect location for my trip. Hard to reach the front desk

Caleb made our stay wonderful. He paid attention to our every need. We would stay again and again!

It’s a newer property, so everything is pretty well maintained but it’s the staff that make it worth while. Well informed, helpful, good recommendations. Free HOBMax with smart tv. Water cost $3 in the room - would have been better free. Breakfast is good and cook to order with friendly cooks. Overall recommend.