Red Roof Inn Atlanta - Suwanee/ Mall of Georgia

The room could have been clean better. The property needs to let you know in advance that there's a $50 refundable deposit due at check-in.

The floor has a lot of dust

The hotel was not very inviting at all I was not impressed so I refused to stay after viewing the room

This place was the worst hotel I have ever stayed in

Excellent room, cleaning and quiet

Parking was good that’s about it

Good for the price, no problems

Everything was ok

You get what you pay for. $50 gets you a leaking AC unit, cold shower, and a floor that hasn’t been swept or vacuumed. At least the towels and bed linens were fresh with no bed bug. Staff was friend and very helpful.

There was no breakfast to my knowledge and location was good. Had issues with the TV!!

Absolutely nothing. There is nothing pleasant to say regarding this property. The first room (139/smoking) smelled like cat urine as soon as I opened the door. The floors were filthy and mildew in the bathtub. I informed Shilda/Hilda (the woman who checked me in) and she switched me to room 149/smoking. I saw roaches scatter when I turned on the lights. The floor was filthy (see photos) and mildew in the shower. I told her about that room as well so she switched my room again to 217. I was unaware that this room was non smoking because there was on ashtray on the table. One would assume that this is a smoking room since the room had an ashtray on the table and the first two rooms were smoking. When I checked out the next morning, the woman would not return my $50 deposit due to me smoking. I was penalized for smoking in the room that had an ashtray in it. The woman also refused to give me the manager’s name. DO NOT SUPPORT THIS BUSINESS!!!

Stay away!

This place was horrible. There was hair and stains on all the pillow cases, sheets, and towels. Pool is a broken cesspool. It was awful dirty and loud. No rest at all.

Tv wasn’t working, and no running water

Absolutely Nothing. Everything. The conditions of the rooms were literally inhabitable. Absolutely nasty, mold and roach infested rooms with damaged ceilings from leaking.

Great place and great service for reasonable price

The room was horrible. The staff was great at least the one person that I met there that was great. Her name was Lisa besides that the rooms are trash. None of the pictures on his website. Will do it any justice at all you must know that this property is nothing like the photos that you see here on the website. If you were booking here it need to be a last-minute booking if the price is as low as you need it for two second stop over other than that the toilet didn’t work. The floor was disgusting. The bed was disgusting. There has no there’s nothing in regards to the pictures that are shown on the website that are true. This is a motel, not a hotel be very mindful.

Poor customer service 2nd shift

Need more house keepers

Accommodating staff Less excitement than hoped for