Wyndham Garden Tallahassee Capitol

I booked a room for one night I had lowered the temperatures down to 74 apparently that caused way too much humidity because when I woke up, I was in socks, and when I stepped on the floor, my socks got soaked. The whole floor had condensation on it when I went to the front desk. I told them that there was water all over the floor. The front desk guy came upstairs to verify could not tell where the water is coming from mopped the floor gave me a towel. I dried it up and went back to sleep, but this was very strange. I will not stay here again.

I visited a fried that was in town and staying at this hotel and i fould it to be fairly clean, the room he was in had a modern look to it and was clean. The pool area tis my favorite thing about the hotel the way it's designed with such a peaceful vibe. So i booked a room finally sine it wasn't too far from where we were going to have a family gathering.

There was no hot water.

Clean room great staff

I was satisfied with the cleanliness of my room, however, I will forewarn anyone who is going for peace and quiet, needs to pay attention to the fact that it is a pet friendly facility. The staff members were very helpful, professional and courteous, however, there was a female security guard on the premises that was very rude and creepy! She just stares at everyone and if you try to communicate with her she is very rude, snappy and standoffish. For me, I wouldn't have such a person guarding my facility because that also plays a part in a person feeling safe enough to return and continue to support this business.

Hotel was perfectly located. Amenities were on point. I was able to work with no internet issues. Pool was very clean! Breakfast was great. The staff I had contact with were absolutely fantastic! Hotel is very family friendly. Overall I will definitely stay again.

Do not try to check in early we tried 2 hours early because we arrived soon than expected-> receptionist was completely rude to my husband. She was talking to another staff member about her previous "adventure" he wait almost 4 mins while they talked before he was acknowledged. Then was told ughhh no come back at 3 when it will be ready. TO BE HONEST we almost canceled the trip because of this encounter. Aside from Karen (not her name fyi) it was a pleasant hotel. Kids loved the pool and being able to jump in the 8ft side of it. Nice pool side tables and chairs with working umbrellas. Room stayed cool all day & night. Cleaning crew was very friendly as well as the breakfast staff. The guy that works the kitchen room is on point. He told my husband and kids if there's anything that get low or we need more of to let him know and he was on it.

We had a death in the family. I called this hotel and spoke to the staff about paying for a room with my credit card for my brother since he did not have the funds. The staff told me to sign a credit authorization form and send it back which I did. The time was 5:37 pm. I also informed them that they would be driving in from Alabama and it would be after 3 am or so. They said that was fine. We'll at 4:08 am my sister in law called in tears stating that they would not let them check in because it was passed the window. This was after they tried saying they didnt have a room available. I was offered to pay for another night if they wanted to stay with no other option. So let me get this clear....you want me to pay double incidental fees at 150$ plus the rate at 81$ then double tax after being told everything would be fine. After my family drove 8 hours overnight after working all day they were met with THIS plus rude condescending staff. Your employees are ripping off paying guests for their "own" benefit is what is CLEARLY taking place here at this property. I sent them to holiday inn where they were met with a warm welcome and a chuckle from the staff beings they have never heard of such a thing or a "time window" or also why you wouldnt have just been a decent human.

No microwave is in the room but they do have one available to use upfront which was good. Don’t like paying the deposit at the property without notice and they only take card.

Front desk wasn’t pleasant

Good

I did not like one thing about this hotel because i went by the reviews, but there was no clear communication about no TV. No wi fi when I got there, otherwise I probably would never have stayed. There were spiders the size of my hand in this hotel. There were bed bugs, and I did not sleep in the bed. Someone banged on my door and was trying to open it at 2 o'clock in the morning, half of the outlets in the room did not work. And not functioning the floor was extremely slimy The furniture looked like it was from a motel. Six, this place should be shameful.That they are operating under these poor conditions. Same as above. And as soon as I said, something or complained about what I saw, the lady up front was completely disrespectful, unprofessional and very aggravated and not helpful at all. I told them that they would need to refund me. My money, because I ended up finding another place that was a 10 out of 10 I would actually give it an 11 if I could. And the price was, so much lower than what I paid here i highly recommend that you do your research before booking this place.Because obviously it was bought out by somebody that did not take care of it.And it has just completely fallen apart and is very poorly maintenanced.

It’s been three weeks already,...

Unfortunately there aren’t much to like. No internet and no TV working. The staff wasn’t able to help.

The location I saw a roach. The staff was not friendly.

Exceptional

Just a problem with the tv and the fridge but not a bad place to stay just small stuff

Room wasn't fully cleaned, breakfast wasn't as advertised.

Disappointing

The clerk was friendly I didn't have an hot water. I stayed there for two nights with no hot water. I want reimbursed or nothing.