Comfort Suites Topeka Northwest

Breakfast was fine but the staff was fabulous. Both check in and breakfast. The hotel is showing its age.

Great stay

Room was clean and comfortable. Air conditioning was not running - had to turn fan on continuous. Overall this was comfortable room.

Good

Our favorite person is the Breakfast Lady. This woman is your biggest asset. She's friendly, cheerful, helpful and the breakfast room is always spotless and well stocked. Also liked the new manager. We stay at your hotel when we visit family in the area. This manager is friendlier than previous ones.

The room was clean. Staff was welcoming and the breakfast was good.

It was easy to find, right near the interstate. The staff was great! Very friendly and pleasant. The breakfast was excellent... the best i have had almost anywhere. The Eggs were fresh eggs, not scrambled egg mix. Everything was fully stocked up until end of breakfast time. If there were people in dining area, there was plenty of food available! Room was quiet and stayed cool easily even when it was very hot outside. I would stay there again!

Worked well

Very clean. We enjoyed our stay

Close to restruants and rooms were very clean.

Anytime that I've come into town and stayed at the Comfort Suites it's always been a pleasant stay. Thank you to all the staff!!

This entire hotel needs a face lift. The AC didn’t work in our room or the gym. The wallpaper was peeling and the carpet was sticky and musty. When I brought my concerns to the front desk staff (after waiting for them to finish their cigarette) I was told, “we always tell maintenance but nothing gets done,” followed by a laugh. I didn’t think it funny. Also, why are staff smoking next to a sign that literally reads “this is a non-smoking property.” ?

Thanks. For the price it was a good deal. The breakfast was a little sparse, but I guess for the price it was a good breakfast.

Thanks

Very good

Cleanliness could have been better.

Forgot my Dawgs flip flops. Called back and they found them. Put in bag and I picked up 3 days later coming back through Topeka. They were old and wore out but gift from my deceased mother so very glad to have them back. Big thank you to Stephanie from room 326

The staff was polite and helpful The Egg's for breakfast and the meat servings were only pork

The sofa bed in our room was broken. The whole frame was bent at the bottom so my kids kept sliding off overnight. breakfast was cold, all of it. We got there right when they opened it. We got a good nights sleep for cheap and that’s why we booked the hotel so none of that was a huge issue. The air conditioning worked, the pool is heated, the staff is friendly. The place needs a little makeover but we got what we paid for minus the bed the kids couldn’t sleep in.

Convenient location and cheap. Rooms weren’t bad. Where do I begin? We got there only to find out the sauna that is advertised was not working and when we asked about the pool because we stayed here a year ago and the heater wasn’t working. We asked if it was working and we were told by the front desk agent, “heater in the pool is working and we keep the water at 90°”. We took our kids down and it was definitely NOT heated. Within 5 minutes of being in the pool we all had to get out because it was so cold and our kids teeth were chattering. maybe 60°, but definitely not 90°. Also, my husband woke up in the middle of the last night staying there saying he felt something crawling on him. That morning we found 3 bites on him that now that the swelling has gone down, are obviously spider bites. Also, you have hide a bed sofas in every room but when asked for a pillow for my daughter to use with the bed I was told yall only have enough pillows for the rooms? Why have sofa beds if you don’t have a full bedding set. We had to go buy a pillow from the store so that she had a pillow to use.