Sheraton Tucson Hotel and Suites

Room was nice. Pool was good. Breakfast was really good. Hostess could’ve been a little bit more nice but other than that everything was really nice. would stay there again.

nice, quiet.

rooms and hallways are very run down, this property is not in a great area of town and there are a lot of homeless around. I only interacted with staff at check-in. Also there is no free wi-fi, so you have to pay for it in the room. Pet fee is $50 per night not $50 per stay.

Very nice hotel, good location, clean room!

Friendly staff , always clean ! It was a nice and relaxing getaway!

My child had to have a medical procedure done early in the morning, so we stayed here because of its convenient location. Room looked updated and the beds were clean and comfortable. The rain shower was a nice touch. Would stay again.

Staff - Very friendly and helpful. Knowledgeable about the property and provided all the necessary information upon check in. Room - I stayed in the executive suite which was huge and nicely decorated. Very large deep soaking tub with added jets that I feel are more hygienic than some of the older model tubs at other hotels. Lobby/Restaurant/Breakfast - The lobby is huge and very elegant. I can’t comment on the restaurant or breakfast as I didn’t take advantage of either. Pool - My daughter loved the pool and it wasn’t too crowded on a weekend morning. She stated that she loved the smooth sides instead of the stucco that is typically used. Security/Safety - Love the layout because the alternate entrances are gated doors requiring a room key to gain access. Made me feel more at ease and i could really relax. Cons: Room - Staying in the larger suite I felt that the air conditioner was not sufficient enough to my liking. I enjoy a very cold room especially at night. I felt it was good enough to keep it comfortable but not as cold as I’d like. Also, the bathroom floor appeared to be clean until I went to wipe up some water that was on the floor. The washcloth was a light brown from wiping the floor and this was shortly after we checked in. Lastly, I feel the TVs are outdated. I think with all the streaming services people use nowadays it would be beneficial to upgrade the tvs for streaming. Overall, I highly recommend this property! I’ll definitely be visiting again.

The hotel its self and room were ok. They seem a little on the old side but not bad and the room was clean. The staff at the breakfast were great, friendly and helpful. The part that blew my mind was no WiFi in the room. I don't stay at a lot of hotels, but this was the first that didn't have WiFi in the room. That was a big disappointment. Check in desk was trying to tell me something about needing to be a member of something and having there app. No, sorry. At least the our stay was only for one night.

We've already decided that this will be our hotel of choice while visiting Tucson. Our stays have been very comfortable. Staff has been very courteous and professional and have helped us when we've decided to continue our stay.

👍

Always pleasant & convenient, and the best hamburgers around!

Nice stay!

Yes and yes. The staff at breakfast and dinner were awesome! Even when super busy they were polite, kind and had a smile on their face. The food is excellent!

Trinity at the front desk is very helpful and professional. We enjoyed our stay at this Sheraton Hotel, we stayed an extra night. Excellent hotel. Great facility.

The staff is very friendly and helpful.

Love this place I stay every time I go to Tucson.

We really liked the color (teal) to decorate the room. I liked the light on the top of the bed frame. Nice room overall. While we didn't get to fully enjoy the outdoor area due to lack of time, I would have liked to make use of the pool and maybe even the gym.

I loved the size of the entire room. It was very spacious. The pool was clean and the weight room was nice. It was very convenient to have the laundry room right across from me. The hotel is very nice, but when I got there, I was told they overbooked handicapped accessible rooms, and they upgraded me to an executive suite. The suite was nice, but it was not equipped for me to bathe or use the restroom, no grab bars, a narrow shower, a low toilet, and the shower chair was wobbly and too small. I appreciate the upgrade, and if it wasn't for the personal hygiene part of it, it would have been a 10 star experience

We were unable to stay because we were allergic to something in the hotel. We have mold and fragrance allergies.

The breakfast was great. The pool area was well laid out and felt spacious.