Bel Air Motor Hotel

Tub Terrible television

Great staff. Very peaceful place too

The room was not clean. The furniture had graffiti inside. I couldn't stay there because there was a cockroach in the room and I felt unsafe. Horrible experience from check in to check out.

staff seems to not want people to actually stay there, they try to upsell the pricing while saying they’re giving a “great deal” if you purchase online for the second day they will kick you out letting you know that’s your last day. if you pay cash they may give a discount up to $15-$20 but only then. be prepared for your consecutive days to start to rise with this reason or that reason. cleanliness of rooms is basic non resort post covid eww. not the hotels fault it’s hard to pay staff with the minimum wage so high and even then keeping them is another matter entirely. these ladies are given up to a hundred rooms a day and twenty mins is pushing it on timing to clean. leave it to a bunch of lazy stayers to leave the room a mess and filthy as all get out and poor maid in distress trying to get it to look decent let alone clean and sanitize? forget it it’s a pipe dream for smaller venues period. bring a spray bottle and a few rags and wipe down the floor and surfaces, it helps your socks and or feet stay one color and helps the entire stay trust me! of course the restroom, fridge, microwave and bed are the main focus of sanitation. this is a frequent police activity area and there is reason as to why.

Found cockroach in the room Not overly clean

The room was dilapidated.

0

Room is cleaner than most the others in the area and always has been.the staff is amazing here and they even worried about my pregnant dog, as did i, after a routine visit from pest control.. i’ve never encountered roaches and i wish i can say continue to not have had that issue , but i did have a few babies come in the room and yes, they died rather quickly before and after the treatment. they are diligently tackling the issue which is due to the growing transient issue from the recession. they take great care and pride in their work and the environment they provide to their guests! i wasn’t aware they accept pets at all and my baby having babies was accepted in like a family member and i wasn’t charged a fee! when we had a hiccup with a clients payment coming thru on time (very frustrating part of our pressure washing detailing and cleaning business) they allowed some leniency which was a relief from past experiences . the hot tub was a nice addition! the ac is kicking as well as the heater with no burning smell. Ample towels provided, no annoying knocks by maids trying to shove you out. room got a little bit of humidity condensation which left me amazed their was no mold anywhere, some neighbors were a little nosey but we all can be in sketchy places and this hotels always felt like a safe haven amongst the rest of the other hotels in the surrounding “strip”

Rooms very run down. Microwave was filthy. Furnishing looks like it's from the 60s. Lobby ice machine broken. Shower head not working/spraying properly. Housekeeping staff was friendly and did the best they could to address concerns.

The bath tub was clogged

No breakfast but location was good Everything! Room was filthy have to sockets didn’t work TV didn’t work properly bedspread had cigarette burns in it just a very very poor room!

More maintenance in general; also more often clean the couch covers etc. Put in a reading lamp on the table between the two beds so guests can read at night.

Just over all it was pleasant Sorry can’t think of anything I didn’t like

dirty bathroom towels, broken refrigerator, tv remote not fully functional, some lamps missing light bulbs, no blanket...just a sheet and something very thin on top of that sheet. front desk clerk said my transaction with book.com did not go through and that i would need to pay cash. i did pay cash but forgot to ask for a receipt. this resulted in being charged twice.

The room had the bare necessities that I needed. The parking was sufficient. The room needed repairs and renovations.

Bathroom door does not close well and has pet damage on the bottom. Showerhead has no water pressure, there is cheap shampoo but no conditioner , the room smells bad the pillow and sheet smell bad. I rarely say this, but I wish I listened to my husband and did not book here . This is a motel not a hotel. I was in a hurry and needed last minute reservation and this popped up first on booking.com and I went for it. My husband warned me to make sure it’s a nice place and I was like, it says it’s a hotel so it should be ok, we weren’t looking for somewhere fancy , just a place to spend one night. But I wish I had checked more I don’t know how I’ll be sleeping here in all this dirt.

Comfy beds and pet friendly My 18 month old daughter pulled out a bag of meth that had a large amount in ut

Nothing Nothing

I stayed here under the impression it was a decent place from the rating but i was disappointed. The room was very dirty and worn down. The shower was not thoroughly cleaned, the walls had stains, and the couch was stained. I was not comfortable really touching anything around me and simple slept and left as soon as possible. I was surprised since the pictures showed a very different clean room compared to the one I got. I won't be going back here.

The first room I stood out was 212. There was mold on the walls. There wasn’t even a blanket on the bed. It smelled really bad. The TV wasn’t working and there was a big nail on the floor. I come back down to make a complaint that I want my money back and they said I would have to go through Expedia to get my money back because I paid for it on Expedia and he offered another room. Also, he said that I couldn’t get the refund back because it’s been more than an hour that I come down to make a complaint and he said it had to be 10 to 15 minutes then he could refund the money but I was not aware of thatwas not aware of that and I was just forced to stay because it was 830 when I came down offered another room room 104 and it was just as bad and the air in the room doesn’t work and it’s really cold and it’s just blowing cold air out.