Bel Air Motor Hotel

Bad

Nice neighborhood Dirty, noisy at night

It was just a perfect stay Don’t have nothing to say

Booking.com is the problem. I reserved and rented this room for my niece. I gave her all pertinent information. But the hotel would let her have it. They said they would only let me have the room. So that she would have a place to sleep that night I had to drive 1hr round trip to said hotel to let my niece in. If I remember correctly on your questionnaire to get room one of the questions is am I renting for myself or someone else. I selected someone else. When I asked the hotel manager, they didn't know anything about that is between me and booking.com not them. So to add insult to injury they charged me a cash only $50.00 deposit for a key card , that I have to make another 1hr round trip to collect. So this whole transaction was very upsetting. I seriously doubt I'll be using your services in the future. S D Kell

S D Kell

Good

Exceptional

The AC didn't even keep the room cool. I took off the cover. It was so dirty, the filter I cleaned it. It helped a little. The balcony was filthy dirty I was outside with my shirt off cause it's so hot. The lady that ran the face told me that I can't be outside with my shirt off what a joke should have known.

The staff are exceptional

The staff are exceptional

Great staff. Safe place.

Location. Safe. Old facilities and foundation.

Wonderful place. I love staying here because it's very peaceful and the staff are very helpful and nice. You feel right at home when you come here.

Atmosphere The fridge

The fridge

Not cleen

Tub Terrible television

Great staff. Very peaceful place too

Exceptional

The room was not clean. The furniture had graffiti inside. I couldn't stay there because there was a cockroach in the room and I felt unsafe. Horrible experience from check in to check out.