Hampton Inn & Suites Tyler-South

I was not able to stay Hiltons computer system was completely down had to go to another motel for my stay.

We had a great stay except for the fact that the pool was closed. We understand that this was out of the hotel's control. We will stay again

here this time because they have an outdoor pool. My grandson and I were very disappointed that it was out of service.

Don’t waste your time with the breakfast, we generally stay at Hampton Inn because of the convenience of a good breakfast but not at this location .

Front desk staff was very accommodating and friendly.

Very nice clean hotel. Walking distance from shopping, movies, and an upcoming Dave and Busters. Pool wasn't working when I went but there was a hot tub available. Also an awesome breakfast. Check in and out was easy. I will stay here again.

Our stay was great very clean property and Staff was awesome

The breakfast was good, the room was very clean.

Pool was closed it was under construction

Great room, quiet and great staff!!! Breakfast had a lot of variety to chose from

Clean rooms nice mattress. Comforter soft

We enjoyed our stay very much!! Our room was fresh & cleaned & was just lovely & spacious. They are doing renovations so there was a good amount of things happening with that & the pool was closed because of that but it really didnt affect our stay. Would definitely recommend this hotel!

My biggest takeaway from my stay was two things. The first thing that I noticed was no one asked me for my Hilton's rewards number. I am a member and I love staying at Hilton, but after my check and I realized that I wasn't asked was I a member. Unfortunately I did not receive any of the perks that Hilton rewards members get for my stay. The next day I went to front desk to tell them that I was rewards member when the staff just said, oh okay, and that was the end of the conversation about that. I asked the staff to help direct me to the ice machine on the main floor, because the ice machine on our floor which was the fourth floor was broken. The staff just told me down the hall. I had to walk around to try to find the ice machine, and while doing so I had to navigate through various debris and planks, and paint because it seems as if they're doing renovations there. The renovations are truly needed. Some of the furniture in our rooms had chips, like the paint was coming off. It just looks very old outdated, and I did not enjoy my experience. I am sure I won't be staying at that particular Hilton anymore.

Hotel under a lot of construction.

Exceptional

Bathroom was nasty, doesnt look like it had ever been cleaned. Dust everywhere. Mold in the closet. Pool was not open

Nice facility, good location. Light was constantly shining in room all night from window and hallway.

This hotel was very quiet! The breakfast was exceptional as well. I would recommend staying here if you are in Tyler.

They have remodeled and it is not good at all. The staff were rude and not helpful. The hotel floors were disgusting and overall hotel stunk.

very nice staff,very clean