Extended Stay America Suites - Chicago - Vernon Hills - Lake Forest

The location was excellent The room smelled like ass and cigarettes

Overall, the room was very clean and staff was super friendly and helpful! Sarah is amazing

Everything, clean

Staff was great and place was clean.

If your looking for a room, this is your place!

Nice room, furniture/fixtures in good condition, quiet. Quick check-in/out, friendly staff. Only negs, a bit noisy air handler and a few exterminated insect remains on floor.

No good breakfast just a muffin and coffee

Room very clean...staff very friendly

Clean, large room. Reasonably priced. Lack of signage to find hotel which is next to a large shopping center. No signs off Milwaukee Avenue what so ever.

Breakfast was d⁸isappointing. But the location was excellent.... Breakfast. The late night stomping tenants above.....

All around clean. Convenient location. Good Value.

The building is very old. We were checked in to our first room and there were bugs everywhere. On the window seal, in the kitchen and on the table that was inside of the room. We quickly asked for another room and this one was way cleaner however, the towels were dirty and old. Also there was what looked like pubic hair stuck to one of them. I asked for fresh towels and never received them. At that point I was just completely over it. The staff that was there when I checked out in the morning was by far way more pleasant than the woman who worked in the evening. Overall I won’t be staying here again.

Don't be fooled, breakfast doesn't exist. The only thing that exists is coffee and cake. There's nothing else but breakfast. That word is too big for what they serve there. The situation is a bit unpleasant because the girl at the front desk charges pet taxes whenever she wants. I stayed for two weeks without any problems. The third week at that hotel, they charged me $30 a day for my pet. I don't think it's fair to say they didn't notify you before you stay. That's the fine print I don't like about these types of hotels.

Everything walking distance

All employees on this property are very professional, caring and helpful. Whenever you enter they greet you warmly. The property is maintained well.

Location, having a kitchen, good at replacing towels, but you had to go to front desk to return wet ones to get clean ones. Room was in disrepair. (Countertop falling apart, large chips on enamel on refrigerator and microwave) Not totally clean. Layout was weird with the way bathroom door opened and it blocked the path into the room and it wouldn’t stay all the way open.

What an amazing staff! They were the most obliging. Kudos to Sarah and Leo. My son graduated from RTC Navy, and his orders were changed along with his Liberty. We had to find a last minute hotel on Labor Day weekend with extended hours because we had our family pet, a German Shepherd, with us, and our original hotel was booked solid for the extra day we needed. Thank you so much!! It worked in a pinch - no frills. We stayed in and played cards around the table until it was time to say goodbye, again.

Staff was very nice Was a little difficult to navigate to

Did not like this place. Pretty sketch, will not stay here again :(

Good