Hampton Inn Warner Robins

The check in was not good. They double charged me and couldn't fix it until the next shift. I didn't like the plug ins in the lobby and smell of it in the hallway. There was a homeless camp in the lot next door by the parking area. I wouldn't recommend this Hampton Inn

Okay at Best

The front desk person was exceptional at check-in. The room was clean. The lobby area looked great. The breakfast selection was good, and my daughter raved about the muffins. Overall, the hotel needs some updating. While the lobby area appeared clean and cute, once you walked into the rest of the area where the rooms are located, it went downhill from there. The first set of elevators were not working, so that made a very long walk to the back of the hotel, and then back to our room, which was located towards the front of the hotel. There was some sort of leak coming from the ceiling in the first-floor hallway on the way to the elevators. While they had a trash can to catch the water, the next day the ceiling tiles had crumbled, and they were all over the floor. Inside the room, one of the desk chairs looked to have had a very large sweat stain on the entire chair, and it made it feel very unclean. Upon checking out, I asked the front desk person for a receipt, and I was informed that they did not provide a receipt and that I would need to get one from the 3rd party booking site that I used. Once on the site I used to book, I was informed that only the property could provide me with a receipt.

Toilet in room did not flush. Had to use downstairs bathroom. No discount given. Tried to over charge for pets. No real pet area outside like other Hamptons.

We paid for a room that sleeps 6, but our room had a broken sofa bed. The view outside our window was of an abandoned car wash where we assume unhoused people were living based on the stuff we saw sitting there. It wasn’t great and we won’t return.

Everything was VERY SATISFYING

Good

When you first pull up to the hotel, there is an unkept looking old bench by the front doors that apparently the workers sit on to wait for rides or something. It gives a very poor first impression of the place. Overall though, the place is clean and well kept and the staff are nice and helpful. Unfortunately though, another negative is the free breakfast. I’ve noticed that the quality of the food items being put out at all of the moderate level Hilton properties has been going down, down, down for quite some time now. The tired old make your own waffle irons aren’t cutting it anymore. Some decent bacon and eggs with occasional good biscuits and gravy would be nice again. That used to be done, please do it again. I’m not saying don’t stay at this Hampton Inn, I’m just trying to use this medium as a way to tell Hilton to do better.

We had trouble with keys and had to return to desk. Our key wouldn’t open side doors so we always had to enter the main entrance.

They asked how the stay was. Told them mini fridge wasn’t working. Had new fridge in 10 min!

Our son’s room was terrible. Air conditioner broke in middle of night and next morning while he was in shower the water completely shut off. Front desk just said sorry. A lot nicer hotels right behind this one that I would highly recommend

Clean, friendly, and convenient. We will come back when traveling through GA.

Issues were less than acceptable. The luggage carts were cheap, flimsy, and hard to navigate. The key cards kept not working and needing to be replaced-quite frustrating when you have to walk to the other side of the hotel to get to the front desk. The elevator was very slow, and the doors took a long time to open. There was only one elevator for guests, and the cleaning staff were using it to transport supplies and cleaning equipment. The toilet was slow and hard to flush. The quality of the breakfast foods were very mediocre. When i extended my reservation, I was charged $80/night more than when I originally booked it. Though the stay was adequate, it was certainly not the Hilton caliber that one would expect. I will most likely select another hotel when I return to this area.

The elevator was Hot and seem like door wasn't going to open.

Thank you

The location was excellent, with plenty of amenities and attractions in the immediate vicinity. However, I was disappointed by the breakfast service; the staff members were unfriendly, and food items frequently ran out before service had concluded. Furthermore, the staff seemed unwilling to replenish items from the kitchen when requested. Also I had to be let into my room each time I left. My key card would not open my door.

Everything was great. Would recommend.

Had roaches on the walls the first morning I woke up. Asked for a refund Hotels.com still has refunded me my stay.

Very good

Clean rooms with an awesome breakfast and also provided to go bags for those who were moving in the fast lane. Staff was great. Check in was a breeze. The only issue was the air and they took care of it asap. Although the air decided to go on the fritz again as we were leaving. Otherwise a pleasant experience.