Holiday Inn Express Milwaukee-West Medical Center by IHG

The Breakfast was pretty good. The weekday lady working breakfast was very helpfull. Location Pet Friendly The bathroom needs a lot of work. The shower leaks and looks like it has for a while. The bottom of the bathroom door is rotting away from being wet all the time. The shower wall is cracked and water can leak through it. I am worried that you will have black mold if it isn't fixed.

Breakfast was ok as was the parking.

Exceptional

Staff was friendly and helpful. Building is old and not well-maintained - not the typical Holiday Inn Express standard.

Looks nothing like the pictures, almost gave off motel vibes. Really could use some updating, killed two bugs and the shower was molded! Overall staff was very helpful and made the stay as accommodating at possible

Common bathroom adjacent to lobby had clogged toilet the entire weekend with a plunger just laying on a garbage bag. Elevator hadn't been cleaned in months. Employees dressed in sweat pants and shower shoes. The only positive was the older woman responsible for the breakfast. All outlets in room wouldn't hold plugs due to wear and age.

Incredible dirty and lacking serious maintenance.

We had a great stay at the hotel. The staff was universally amazing! The property’s bathrooms need a refresh.

Location Bathroom door would not close, shower walls broken, dining room chairs ripped and soiled

Nice place. Good breakfast options. Hallway floors were a little dirty but the room itself was clean and comfortable.

Thank you for the wonderful service especially the female assistant for acting quickly and provided me with emergency assistance and care when I needed them immediately. Kind regards and hope to see you again soon.

If you are only staying one night it’s okay but wouldn’t really recommend it. It was dirty and they didn’t have a hot breakfast only cold items.

I booked this stay for my husband. I could not join him for a family funeral. This review is from him. Breakfast was ok. Best part of the stay. Location was ok. Old facility that needs updating. Elevator not working at time. Cushions missing from the chaise lounge in my room. Rooms of others I was there with had issues with showers. One was missing a shower curtain. The shower didn't work in another. Staff were sympathetic but didn't take any significant action when informed about issues.

Location The filthy carpeting in the elevator and hallways. I have photos if you would like to see them

Bathrooms in the room need remodeling. Tubs very old and caulking very didcolored

Liked free breakfast, free parking and clean room. Room had a moldy smell.

It’s a okay hotel. Breakfast was good. The front desk staff was very nice but the bathrooms in both of the rooms I stayed in had mold in them. The cocking needs to be dig out by maintenance and resealed.

Breakfast was good. Better than the usual hotel breakfast. Comfy beds. I've stayed at this location before and the general appearance is having a "tired" look and both halls and guest rooms are in need of refurbishing.

Parking. Black matter on the RTV sealing the shower seams. They initially charged me for the room and an incidental hold fee. I caught the error and waited while they removed the charge and waived the incidental hold fee. Overall cleanliness not great.

Conveniently located, staff was friendly. Nice beds! The room had a bad smell to it (#105). Kind of smelled like urine/water sitting.