Best Western Chieftain Inn

The lack of maintenance is very evident with the Chieftan. We have enjoyed staying here over the years but not for the past 10 years. Very disappointed that this property is being neglected.

My only complaints were the lack of an ice machine on the 1st floor and the patio sliding door was sticky and hard to open and close.

This hotel was very dirty inside and out. Our floors in our room were filthy dirty. When walking with bare feet, they were black. I wiped the floor with a towel and it was black. We complained at the front desk and brought our towel with us. Gavin told us he would have the room floors cleaned but it took 2 days for them to clean them and they never did clean room 147. They were cleaner than before but still not clean in room 148. We had to wear our sandals so our feet weren't black. I couldn't imagine climbing into bed with feet like that!!! They never came into room 147 at all to empty trash or anything. Our gate from our room was broken...there's bugs & cobwebs all around the lights leading to pool. This whole hotel is old and in need of total renovation. I would like to compliment Hope in the breakfast area. She was awesome and was there when we were complaining and saw how dirty our floors were. We had to stay here for 4 nights which was terrible. When we first arrived and found out how crappy this hotel was we tried to find another hotel but nothing was available. So we would stay out all day and Into the Night because we didn't want to go back to the hotel room, that's how bad it was. I would think they should have offered some sort of compensation, but they didn't. We have stayed in many Best Westerns and this really ruined our trust in them.

Liked the room but not the hair left over in the shower from the last residence there. Floor was also very dirty on my friends socks. Staff came and checked if we were in the room weird. That’s the room I asked if there was a bottom floor and there was thankfully. I recently hurt my knee and can’t do stairs and it made it much easier for me & my service dog. Love the Chiefton Inn

Nowhere when booked did it say it was under renovation....there was stomping on the floor above us and absolutely no hot water in the shower.

The room was clean and the staff was very helpful

Didn’t know there was no elevator, but it was nice enough for the price. Friendly staff,

I thought it was a good price for what we got. I was not expecting breakfast to be included, and it was quite good. Pool may not be fancy, but it was clean and well maintained.

They are remodeling and everything looks really really nice !

The biggest issue was the train noise. Trains passed by multiple times throughout the night, even well after midnight. It wasn’t just the noise—the entire building and floor shook each time, making it nearly impossible to sleep. The complimentary breakfast also smelled unpleasant, so I couldn’t enjoy it. The building is very outdated, with old popcorn ceilings, and the interior feels dark and uninviting. I would not stay here again and would not recommend it to anyone looking for a quiet or comfortable place to stay.

Room was clean, Staff was friendly and helpful. The fitted sheet on the bed kept coming off so had to keep fixing it. I liked that the room had a refrigerator and microwave.

Clean room, comfortable stay.

great staff, nice rooms

Breakfast had a good variety. The pool area seemed clean. Hotel is older but clean. It seems like they plan updating because there were signs indicating renovations.

Excellent breakfast, easy to park, professional staff and convenient location.

The staff was very friendly and helpful.

Rooms were clean, staff were helpful, Breakfast was served warm, only wish they would have another wafflemaker so lines can be shorter. And maybe bacon added to their menu.

Smoking cigarettes at pul property

Clean spacious room. Bed wasn’t very comfortable but fairly quiet other than the trains.

Clean environment