SureStay Hotel by Best Western Wenatchee

Reasonably priced, clean, helpful staff, good location. Breakfast choices a bit lacking but overall a good stay!

Breakfast is okay. Cleanliness is okay. Parking is good.

Everything is okay and accepfsible

My daughter and I stayed two nights and had the best time! It had everything we needed and we felt safe the whole time. Would highly recommend :)

I came and stayed because I was working a gorge event. We checked in fairly late and the desk staff was very courteous and polite. When we got into our hotel room, it was clean and everything seemed to be in order. What we began to notice was that the air conditioner was making the room extremely moist. I would wake up in the middle of the night with my skin being physically wet. When I got up in the morning to get ready to leave my clothing that was on the chair by the air conditioner was damp when I put it on. There was also no body wash in the shower. Because we were there to work the event we got in very late each night and left right after waking up in the morning. It didn’t allow for much time to speak with the hotel to rectify the situation. When I brought it to their attention upon checkout, I was told by the manager that it’s not moist in the room it is in fact, humid because the air conditioner was working to keep the room cool when it was 100° outside. She said she stays on property in the room next-door and it’s the same way and that is normal. I told her that it was not humid and was in fact wet.

Nice pool, rooms clean

The front desk staff was very helpful and the room was clean.

This is a typical 1970s two-story motel on a busy street. Would not choose to stay there again. Had a very perfume odor when you walked in the back door. our room had a musty smell. it was clean, however.

No coffee in room

The staff was amazing! So nice and it was a very busy Fourth of July weekend.

Nice place to stay. Staffs members very nice and helpful.

Not sure what to say! The price was great! Staff was friendly but didn’t get our room cleaned the whole time we were there and staff didn’t seem excited about getting what you need. Room was clean but felt it could have been cleaner. Shampoo and soap would have been nice to have without asking. In the past the pool area was always kept up nice & clean. That was lacking as well. The grounds were not kept up like they used to as well. The pool is what brought us back but unless that hotel has some major changes we have no plans to return. Not sure but it appeared maybe there were some live ins. Hotel definitely needs a renovation. It’s pretty ghetto right now. Which was disappointing cuz we always enjoyed staying here.

Very good

The room was nice but not very clean. We had to clean the desk chair by the way it was stained who knows what was done on it. All the tabletops and nightstands were filthy and had water marks from glasses from the prior visitors. Soap and shampoo pumps ran out, and we were only there for two days. We have stayed there before it has been much better but this time not so good.

Someone upstairs sounding like he was moving furniture. Up at 3 am too. The room was clean and the breakfast was good.

Clean. Had a pool and staff were very helpful.

Bed and pillows were comfortable. The housekeepers could do a better job cleaning sinks and walls in and near the bathroom. Maintenance could do better keeping the curtains and blow dryers maintained.

I thought a coffee pot would be includedbin the room. There was not. But it didn't cause any issues for us.

The facility is a basic economically priced overnight accommodation done well. Nothing fancy. Room was clean and comfortable. Staff was friendly and helpful. Economically priced, clean and comfortable room and friendly staff, what's not to like.

Great