SureStay Hotel by Best Western Wenatchee

Convenient location Price

Staff was very helpful to get me a ground floor room.

Clean Different variety of low sugar

The receptionist on the front desk was friendly helpful and amazing

Great location! Very clean and the staff was very friendly!

Beds were very good after having 6 back surgeries I slept pretty good

I have stayed at this hotel before, when needing to deliver family members to Pangborn airport for early morning flights. The location is perfect for our needs.

There was a noise that sounded like a water leak in the wall or somewhere, no sign of a water leak just a dripping noise, almost as if it was raining outside. The shower it sucks, the breakfast is severely lacking biscuits, and gravy and waffles, cold cereal, a couple of skanky, looking pieces of fruit. The biscuits are dry as a desert and stale, the gravy had a thick skin on it, the water was room. Temperature didn’t have any ice in it. The refrigerator froze, my soft drinks! That’s always fun! But hey, the bed was there, and I had a place to lay my head pretty much it.

Was a nice Quiet stay! Would stay again

Had a great stay. Comfy rooms and friendly staff especially Barb.

Great stay! Knowledgeable staff very helpful.!

Given the price paid, (just shy of $200) the room and overall experience felt well below what should be expected. Overall, a disappointing stay due to cleanliness, maintenance, and value issues. We won’t be returning.

Location & friendly staff!

The room was clean and spacious, and parking and checking in/out were very easy. Staff were friendly and helpful. The pool area needs attention; the pool itself has tiles falling off, and some dirt was settled in the bottom. The lounging chairs were also all ripped apart. The cabana and large deck area are the most appealing part of the property, so having it well maintained would go a long way.

The room was clean and quiet. The mattress was very comfortable and the staff were very friendly and helpful. Breakfast was just right to start the day!

The pool is fun!

It's an older property, but it was in a good location for what we needed. It has an overpowering scent of disinfectant spray or something that's hard to get used to. It was a bummer that we couldn't get early access to the pool since we were there before our room was ready.

No information about breakfast time, not orally at check-in, no information sheet, nothing in the room, nothing on the website they sent me the URL by text (which I hate by itself). When I arrived it was already closed. I left hungry and will never come back.

Like the rooms I just wish there was a small table to eat our food. We were there for a conference for a week and ate in the room. The pool was great. I got to go in for a couple of days , but due to the fires it was closed a couple of days. :(. Not their fault. I think the breakfasts could use some help. The waffles were good, biscuits and gravy. But I would put boxed cereal and carton milk. Maybe bagels. The cereal container seemed to crunch the cereal and stale. Coffee was a bit strong. Maybe label urns strong medium and water. Cream cheese and variety of jelly’s. Variety of creamers. You have the space to put a table top fridge to put cartons of milk and the yogurt. Little packets of syrup. Instead of the big container. Maybe wrapped muffins, danishes. Some people were at the front desk doing nothing and could be checking on stock replenishing items. Removing garbage. Cleaning tables. I know there isn’t much space for large breakfasts but those little things make a difference instead of being so monogamous. Yes I have worked in the hospitality service for a long time. :)

Location meet my needs Room was not the cleanest I have seen. Especially in the bathroom. Corners were left dirty. Same for general room. Surface was ok, but detail cleaning was missed