WoodSpring Suites Wesley Chapel-Tampa

This property was perfect for our stay!

The front desk agent Tyrone was very helpful and knowledgeable

Super good

Property was clean. The hotel was clean the first room that they gave us. The staff had not cleaned it so they had to give us a different room overall good experience.

Did not have reservation that was paid for thru hotels.com

There was 1 pillow and 1 blanket.

Horrible place, never book this place , they scamming you. On the advertisement saying that you don’t pay until you get to the front desk but they want your credit card and they charge you anyway if you don’t show up and if you cancel it won’t allow you to cancel the computer will hold you back. I said wait for a confirmation. Horrible Customer Service, and will tell all my friends never booked this place never ever it’s a scam. Horrible Customer Service.

Staff was very helpful and made my stay pleasant. Room was clean and parking was fine.

N/A N/A

Very friendly staff and very clean place.

Horrible place with smell in all over the place. I didn’t like dirty place with unpleasant smell and poor customer service.

My key card did not work to get back into my room. I came down 3 times changed the card and desk receptionist had to go up to my room and change the battery herself since they did not have maintenance staff available. She was very helpful.

Bien

only 1 bar of soap and 1 tiny tube of shampoo. no iron and no ironing board. this same thing happened to the guy in front of me 3 times. he finally left. i'll never go back there

The smell of weed

It took a hour to check in due to a hockey tournament going on so they should’ve been better prepared. Upon entering our room, it smelled like fish, so we had to have the window open the whole weekend with the air conditioning pumping there was a whole punched in the bathroom door, broken cabinets in the bathroom. I killed a small baby cockroach and the people before us stole the cable box and the remote so we had no television the whole weekend. We would’ve complained and gone to another hotel but due to the tournament everything was sold out everywhere. It was a bummer staying here . Sorry

No vayan jamás a ese hotel. La entrada está prevista para las 3 pm y eran casi las 8 pm y la habitación no estaba lista. Y cuando entramos el mal olor nos dio la bienvenida.

The rooms weren’t ready around 5pm and it was a mess at the check out station

7:30am Asked 3 housekeepers if maintenance was in bc toilet backed up. THEY HANDED ME A PLUNGER!!!! After returning plunger I went to front desk, asked to get just toilet cleaned as I was checking out but wanted to bathe before I left. $50 Charge!!! Because THEIR Toilet Malfunctioned!! " We're a longer stay hotel and we only clean your room once every 14 days!!!" OMG!!! The had to clean it anyway!!

Location right in front of rink if coming for hockey