Five Star Inn West Covina

Staff and air conditioning

Goord

Good

Extremely dirty and bug infested couldn’t even stay the whole night please go somewhere else!!

It was ok could be cleaner

The room was not clean. There was tagging (graffiti) all over the room, and it did not include proper cleaning — there were leftover liquids and whatever else on the floor. Staff were not very helpful in any situation, nor accommodating. I wouldn’t recommend anybody stay here.

It was nice and clean. The AC worked really well.

Checked in really late. Unpacked. Tried to turn on the tv but no remote. Front desk had us move rooms. Ugh. Room had only bright lights, no sconces or lamps. One chair. Small fridge. No luggage rack, iron or hair dryer. Bed wasn't flat, but wasn't terrible. Sheets were clean. Bathroom had graffiti carved in it. We had to clean our feet before putting on shoes, hard floor. Pool looked clean but no time to try it. Plenty of parking. Cheaper than most other places.

It was dirty and smelly.

Broken tvs air conditioners and chairs

Everything especially the people staff and other guest were cool

That they closest the pool at 7:00 p.m.

Check in takes about 20 min

Friendly

Staff was very friendly location is good

Laundry wasn't working was out of service

Peaceful

Close to many things to do.

Not enough towels and when I requested some more towels they are not presentable and hygienic.

Inexpensive room with comfy bed and frig microwave. Was quiet night. 100$ CASH ONLY deposit,( Cash returned in morning) no smoke alarm on room ; answers why list of fees on check-in window had included removing or damaging various items!