Courtyard by Marriott West Palm Beach

The rooms were very clean, however there was no hot water. The hotel is oaky if I would of been staying longer then one night, I would of been very disappointed.

As soon as we entered the room, we did our usual inspection and pulled back the bedding. We immediately noticed that the sheets, pillowcases, and bed skirt appeared dingy and had visible stains. This was very concerning, especially for a room that had supposedly been cleaned and prepared for new guests. We contacted housekeeping right away. Two housekeeping attendants came to inspect the bedding and agreed that it needed to be changed. While replacing the linens, they mentioned they had run out of clean sheets and would need to go to another building to find replacements. After going through approximately six sheets and multiple pillowcases, they were finally able to provide clean bedding. The room only had two pillows, so I requested two additional pillows. I was informed they would need to bring them later. I also requested a blanket/duvet, but was told none were immediately available and that they would have to locate clean ones and return later as well. While housekeeping was in the room, I pointed out several other cleanliness issues. The shower had not been cleaned properly, as soap residue was still visible on the walls and floor of the shower. The couch also had noticeable stains, which created an unclean

Kenny was great

All good, no issues.

Clean rooms very friendly staff and helpful always.

Loved our stay here!

Staff was great. The only issue we had was you are a cashless property but charge cash to wash and dry clothes. That would be ok however because you take only quarters and the manager os the only one who can give you change. This becomes a problem when a manager is not.on duty. Inhad to go to a c- store to get change. I suggest putting a changer in the laundry room or lobby

Hotel room was cleaned and staff was amazingly helpful.

perfect

-Jordyn

Large, clean rooms Amazing pool and close to shopping and restaurants

I hope management takes this issue seriously and addresses pest control and sanitation immediately. Unfortunately, based on my experience, I would not feel comfortable staying here again or recommending this hotel to others.

The staff

Property was clean, smelled good and the staff were nice and helpful

I always enjoy my stay here, the room was clean and the balcony was excellent, the only thing caught me off guard was now they charge for parking.

All N/a

Staff was very nice

Very nice staff.

Amazing place to stay for work and fun!

Un hotel muy tranquilo