La Quinta Inn & Suites by Wyndham Morgantown

As written before

Hair on the sheets

Upon checking into our first room, we immediately noticed several cleanliness issues. There were hairs on the pillowcases and in the bed, along with visible dirt and debris in the bedding. The bathroom had what appeared to be mold or mildew around the drains in both the sink and bathtub. The floors did not appear to have been properly vacuumed, as there were crumbs and even a soda can tab on the floor. Surfaces throughout the room were also noticeably dusty. I went to the front desk and explained the situation. To their credit, they allowed me to look at another room before moving our belongings. Unfortunately, the second room had a very strong mildew odor, and there was a fingernail clipping sitting on the bedside table. I was then shown another room, but that room also had an overwhelming mold/mildew smell. One room having an issue can happen\. Finding significant cleanliness or odor problems in three different rooms suggests a much larger housekeeping or maintenance issue\. The front desk staff did try to help by showing us other rooms, which I appreciated, but unfortunately none of the rooms we were shown met what I would consider an acceptable standard of cleanliness for a hotel charging these rates\. Very disappointing experience and definitely not the quality we expected for the price.

Very nice night service.

Clean, well lit & safe, allows dogs. The bed pillows are more like throw pillows

Very clean, excellent breakfast, pet friendly Nothing

Superb

Property was very clean except we noticed mold on ceiling in shower. Also the tv had 3 remotes and no instructions as to how to use them. I called front desk and he also did not know how to work tv.

Air conditioner was,by far, the quietest I’ve experienced in a hotel- as was the bathroom vent.

Great location for a West Virginia Mountaineer football game.

Room was clean for the most part. The shower needs some TLC. Front desk staff were very nice.

Clean spacious rooms, breakfast was good, staff kept the breakfast area clean at all times.

First the TV didn't work -no cable. Desk said they'd send someone right up. They didn't; upon fiddling we discovered the problem and fixed it ourselves. Went down and told the desk.Not the biggest deal. Then -no internet. husband could get on but it would kick him off; I never got on and had to create a hotspot with my phone. Still not the biggest deal. Washed up for night later to find sink water all over the hairdryer and floor. Why we didn't report it: attitude of maintenance man who came to "fix the TV" after all about an hour after we reported it. Mopped up the floor. In the morning we discover out food in the fridge ruined because the refrigerator went off. Told the desk all before we left we wanted a refund for the room. Was offered items to eat from the store. told we would hear from the manager 24 hours later have heard nothing back. This was room 321 on 9/27/26

Superb

Clean & comfortable room Night staff tried to tell us our reservation for King was change to 2 Queens and then tried to say "we won't charge you any extra". Really??? The manager got on the computer and we got our reservation.

Eveything. Had no issues checking in. Staff was very friendly!!

Desk in room had chip crumbs on it. TVs didn’t work. Telephone wasn’t hooked up. Had to wait in 20 minute line at 10pm due to phone not working. Hotel is beat up. Needs refurbishment- elevator button on right/ walls in hallway have marks/ pool room door broken/ side door to parking lot broken. Property was beautiful 4 years ago. There is wear and tear that has not been addressed.

The whole hotel was so dirty you had to step over monds of dirt to walk off the elevator and once again I have pictures. I will never stay there again!!

Desk lamp didn't work -not a big deal but it was a lamp that didn't work. Huge crack in tile in shower badly patched. Nice hotel for moderately priced hotel really but things that need work were noticeable. Would not stop us from using again.

Sooo it was okay, has everything we needed but it wasn’t really clean, there was a huge pile of dirt right outside the elevator on the 4th from the time we checked in until the time we checked out, which no big, but goes to show no one really cares to maintain the premises. The room was kind of moldy.