Rio Motel and Suites

The room was so damp the floor was always wet, the sheets always felt damp including the clothes in my suitcase and this was with the AC on. Parking is terrible- there’s 3 spots that are hard to manuever even a small car, no ice machine. It was so bad that we left the night before checkout.

Was very good staff,air conditioning, clean room more important close to the Wildwood

More parking and better key pick up

Location, staff, price, beautiful room

Rooms are cleaned and well maintained Front desk girl is pretty and helped us so professinall

All was nice n clean Cleanest

N/A I arrived at the motel front office which smelled very bad around 2:30p and was not allowed to check into the room until 3p. After being made to wait, the room was still not ready at the 3pm check in and there were two immigrant females who only began to slowly clean as I stood there at the door and who would not respond to my questions in English. I went back to the front office where it smelled even worse and the front receptionist was disrespectful and very rude due to her embarrassment over the smell and the dirty room not already being cleaned and ready for my check in. The immigrant women reused bedding from another room to count as “clean linen items” for my reservation. The females used the same dirty rags to wipe several different surfaces including the floor and inside the refrigerator. They did not properly clean nor sanitize the bathroom or floors after hastily sweeping up an extreme amount of dog hair. There was still human and animal hair found all over the floor and room, including inside sinks and the refrigerator.

Not as shown. The room sparked an asham atrack

We stay here every year and will continue to do so. Rooms are always clean and staff is very friendly. Great location and price.

The staff were very nice the room was clean!

Parking was super close so hard to get in and out. Pull out sofa was dirty sheets dirty. Bathroom floor was very uncomfortable the tiles were very uneven. Fridge barely was cold. And it took forever to get the TVs working.

Little dirty Both bedroom windows were opened when putting the window up would keep falling use had to use 2 shampoo bottles to hold the window in place. Received a call regarding our vehicle would be towed when we asked the day of our reservation to make sure it would be okay that we park in the other facility spot. Staff said it was okay. We paid for $10.00 and $40.00 for our small dog. It was pricey.

This hotel is disgusting and the management is horrendous. The hotel “office” is offsite at a property down the street with no one at the property to assist you if necessary. We were given a key to a room that was dirty and had to wait for it to be cleaned. Even after it was cleaned, there was trash under the beds and dirt on the floors. We were asked to pay $10 in cash for parking which was never disclosed and seemed to be a scam so we refused. The parking lot consists of 3 very tiny parking spots, so not sure where you have to park once those are full. The air conditioning in our room did not work at all leading to a very uncomfortable and sleepless night. When we brought this to the managers attention, we were told we should have contacted her when we noticed the issue, which was 11pm, and she would have had someone come and replace the unit, which would have been ridiculously inconvenient. We requested a refund and she refused and basically criticized us for booking through Expedia, using that as an excuse to not take accountability or offer compensation for any of the issues. The hotel lacks basic amenities, for example, the “ice machine” is a small countertop machine with very little ice for guests at 2 properties. Management is rude and unhelpful. Avoid this property

Location was great, and terrace was cute. Beds were comfortable and a good place for a couple friends to hang out. There were no soap for dishes or sponge to clean. There were no spoons. The blinds did suck and were not in the best shape. Privacy was minimal and could hear people outside.

The property had an AWFUL stench and there were crack heads haning around the property We did not like ANYTHING and we cancelled our reservation. We never stayed!

Room was very clean, tidy. Nice clean smell. We had a MW, full fridge, TV channels were great. I have a 4 because the parking was really bad and usually with checking in we get instructions or here’s what’s available for you but it was like we were sent on our own because we had to check in at a nearby hotel, not the one we stayed in. The first day we parked on the premises I was blocked in and could not get out. I had to walk back to the other hotel to ask for parking resolution. The receptionist was super nice and gave me a spot at the other hotel but I would like to have gotten instructions on parking when I checked in. Not a real inconvenience but a small hassle. All and all though it was a fine stay.

Got there at 3 for check in and didn’t realize I had to go to another hotel a block away. not a big deal until you have to walk back there 3 times because they don’t know where the key is. House keeping was not done cleaning the room till almost 4 pm. I had to wait outside with my 2 kids and wife for a hour. Then we finally get into the room and someone else’s underwear was left under the bed and 2 lighters. Shower pressure was non existent and same with the kitchen sink. All of the dirty sheets were stored under the stairs outside along with extra kitchen wares(cups plates bowls) just sitting in a laundry basket under the outdoor stairs.

There was a housekeeper but she didn’t clean out room during our stay. I went to the front to ask for towels and the lady at the front said she’d text the housekeeper but we didn’t get our towels. The day before else left (6 day stay) we finally tracked down the housekeeper for towels. When you look into the laundry room and housekeepers area, there were PILES of dirty towels and bedding. I noticed later that they covered it with a sheet. The room was so small my son was able to open the fridge while still in bed. On day two some lady opened the door while my son was changing. She was embarrassed and I heard her tell he friend that the lady in the front gave her my room number. On day three the same thing happened but it was a man and I was in bed. I told the lady at the front and she apologized but that man could have been a predator. There’s only three parking spots. The third bolt on the door was broken and there was a door going into the next room that only had a little lock… neighbors had easy access to enter our room. Rio is weird! AND the office is two blocks away! I will never stay here again ! I did not feel safe!

Cookware is available to use, but no dish soap to clean up afterwards. Parking was a block away at their sister motel, Rus Mar . Which is ok, I just wish I had known ahead of time that you also had to check in at the sister motel. Would have saved me from driving around and around looking like an idiot haha.

Great location to the beach and nearby shops.