Red Roof Inn Cleveland - Mentor/ Willoughby

Poor

Good

Lights in room shorted out above sink. No coffee available or buffet. Not handicapped accessible.

Not so clean room, smell bad. Air conditioning is loud. Don't stay here!

Not a bad place to stay, but it definitely needs to be updated.

If you pay more than $80 for this place it's too much. Moldy shower curtain and ceiling, stained bed sheet. Could hear bugs or mice at night. Not the worst I have stayed in, but by far not the best

The property definitely needs to be updated. I would not want to stay here by myself.

No more comments

The location is old, requires renovation. Rooms are just barely OK. Bathrooms are tiny and double occupancy rooms are very small.

The room was clean, the air conditioning was on and working. Parking was somewhat difficult, but we arrived after 9 pm, so that was expected. The staff was attentive and helpful. We will be back. :)

Black dirty floors Dirty tub Cob Wens and spiders in the corners in the and around the air conditioner!! Smelled like animals

Nice Nothing

Location The desk clerk doubted what I was telling her about the room.

Would stay there again. Convient location. Near Cleavland

We found MOLDED SLIDES under our sons bed and the air conditioner was super loud and we told front desk and they said they couldn’t help us

I didn’t have the breakfast. The room was not what I would consider deluxe, and it was not up to my standards of cleanliness. I had socks on. They were dirty when I took them off after only wearing them in the room. When I sat on the corner of one of the beds the leg of the bed frame went down. Luckily it popped back up when I stood up. I will say that the water pressure in the shower was good. In general I noticed it is not a well maintained property. For instance sections of paint were missing on the door to the room.

I’m not sure if it was mostly due to humidity or that it is a pet friendly inn but the room had a very bad smell. We needed to go to the store for some room freshener. The floor was sticky. The bath tub was worn. No iron or ironing board. The iron from the office had brown burn on the bottom. Room cleaning only on Wednesdays but they would service if asked. Good location. Price was reasonable.

We glanced into the bathroom and that is when we decided that we couldn’t stay there. The caulking around the tub alternated between black and rusty, and the tub itself was in terrible shape. Pieces of the finish were missing, the shower head had crust and build up around it, and the drain was black and rusty too. The one chair in the room had crumbs all over it, was stained, and looked in poor condition. We couldn’t stay. We checked out immediately, even knowing that we were losing the money we had spent for the one night. We went to another place a couple miles away that was only a little more expensive, but was tons cleaner and nicer. Based on this experience, I would not stay at this hotel and would not recommend it to anyone. Yes, it seems inexpensive, and we thought with a 7.2 rating on Expedia that it would be okay, not great, but it was not worth it. My wife and I didn’t feel comfortable sleeping in a place that looked as bad as this.

Staff was the high point. Everyone was courteous with great attitudes. Property gives you bang for your buck.

Disappointing