Holiday Inn Express & Suites Alamosa by IHG

The hotel seemed that it had been recently painted. The amenities were nice. The beds were comfortable but made a loud noise every time anyone moved on the bed. Also, this hotel is right next to the road so you hear the traffic if your room is on the side of the road.

The staff was VERY helpful, friendly and professional. My room was spacious, clean and quiet. Breakfast has a very good variety and quality. The only hiccup was the elevator was out of order as they were waiting on a part. This is not the fault of the staff.

Very clean and welcoming facility

Breakfast was not good. Nice room. Fix the room key machine in 207. It didn’t work and caused my family significant stress worrying whether we would be able to get into our room.

Very good breakfast

The elevator was broken and we had to get all up to the third floor with our suitcases and we're over 70 and won't be fixed until sometime in September 😢 but breakfast was great.

Clean room. Room service provided everyday.

breakfast

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When we arrived we learned the elevator was out and our room was on the third floor, which was a huge pain. I understand things happen tho. Our room was not what I was expecting for the price…torn curtain, no phone charger port on the right side of the bed, oldish bedding and mattress was awful, tv was difficult to operate. Will not stay here again.

The bed sheets were dirty and had hair and sand grits on sheets. The staff was quick in resolving the situation. Clean sheets and knowing that you are crawling into bed are such an important part of the stay.

Great place

The hotel room was nothing like the pictures on the description. The bathtub was completely peeling. The elevator was not functioning so we had to carry everything up three flights of stairs. There’s only one entrance because the other doors are exit. Only it would be OK for a cheaper rate like a Motel 6 rate but not the price that they charge. It is a very rundown hotel.

Showers were a bit run down

Clean room

I hope you’re doing well. I want to share feedback about my recent stay, which was the most expensive booking of our 7‑day trip but unfortunately the most disappointing. The room had several issues: • The window curtain was torn with large holes. • Water flow in the bathroom basin was extremely slow, making basic use very frustrating. • The toilet bowl was not clean and had visible stains. • The furniture looked very old and worn out. • The lift had been out of service for over a week, causing major inconvenience as we had to carry our luggage to the second floor. • Only a hand soap bar was provided instead of liquid handwash. We chose Holiday Inn for 4 of our 6 nights stay in different locations of colorado because we trusted the brand, but this stay fell far below expectations. With this experience, I would not be able to recommend Holiday Inn to family and friends as I used to. Considering these issues, it is difficult to justify the $249 charge for one night. We kindly request appropriate compensation for the inconvenience and the substandard experience. Thank you for reviewing this matter. Best regards, Abhishek Gupta

Stayed with my mom and Aunt during renovations. Appreciated that the construction area was taped off and the wonderful breakfast area was available.

Cant believe im even saying it.....but even though the elevator was broken, this place was pretty awesome.....I got kids with me, but this was their favorite place they stayed....The breakfast and the snacks that are always around really is just awesome

Staff nice, but elevator did not work had to carry everything upstairs. Dirty bathroom and pool so we did not swim. Fold out bed old and stained. Springs sicking through, not even good for kids to sleep on. Good breakfast at least. Rooms small. Air conditioner would not work until we took very filthy filters out!

Would stay again