Econo Lodge Inn & Suites Colonie Center Mall

Clean and quiet Nothing

Passable

Liked · It's in a great location on a suburban strip of many chain hotels. This one served our purposes. It's very convenient to get to events in the downtown Albany area. We left our charger there and went back a couple of days later to pick it up without issue.

Location Trash

Exceptional

Ease of check in was great, their pet fees were very reasonable, and they made traveling alone with 3 kids very easy. Their pet policy is a little restrictive compared to many.

The coziness of the room The microwave needs to be changed in room 118 bc it has had a rough time, doesn't work properly. Also the internet is not that great, had a hard time connecting properly on and off. Also, the door blocker needs to be installed. The door looks like it was forced in and was never fixed.

Passable

1. Requested a non-smoking room. The room I was in reeked of smoke. 2. Cigarette burns in both bed covers. 3. The floor hadn't been mopped and was filthy. 4. Waste basket had rotted food under the plastic bag 5. The shower faucet was loose and leaking. This hotel needs MAJOR renovations. There should be minimum standards that hotels have to meet BEFORE they can rent rooms, with frequent, unannounced inspections.

The location is good and very convenient to other stores if I needed to go out. Breakfast could've been better. I had gone with my children one morning. My children wanted milk for their cereal but they were out and the juice machine was down. Barely anything else to eat. We ended up going next door to Cumberland Farms to get something to eat instead. I do recommend for a staff member to restock during breakfast and possibly add danishes if applicable. Besides breakfast, the room itself was decent. The dresser drawers were dirty and broken. The bathroom didn't look all the way cleaned and there was mold on the shower curtain at the end. The pipes under the sink, while it was fine for those to show, there was a hole around it that was open and possibly mold or maybe dirt on the pipes.

Norhing. Rude staff Deposit

Room was not cleaned well, there was toothpaste stains on wash room counter, rooms was not maintained and no shampoo was provided other than one small bar soap.

The room was clean and.just big enough. Plus I like the fact that there's a fridge and microwave Very practical and, it's not fare from hi87 There was no hockey on the door to lock it more. It looked like someone forced the door open and was never replaced

Dirty

The second room they gave me was also smoked in & room conditions just made you feel slimy. The front desk staff were less than empathetic & were actually cold in their manner. Seems like they assume all the guests are bad and they are good. Maybe just sell the product that you post it as to be and there would be no problem?!

We liked the location of the hotel, the comfort and atmosphere of the lobby, and the friendliness of the people at the front desk. There was a bad odor in our room. In addition the a/c unit was extremely loud. And the beds were a bit too small. At breakfast, the juice machine was out of order.

We were given the a room that hadn't been cleaned. We asked for another room and were given a different room that was clean. The rooms are older but certainly comfortable and adequate. The price was great but don't know if I'd stay again.

Very poor

Worst hotel ever. Dirty and disgusting. Never again. Refused to give me a refund. Slept in my car

If you dont have anything nice to say dont say anything ,