Econo Lodge Inn & Suites Colonie Center Mall

Disappointing

Nasty and

Bcp de poussière aux sol la porte de toilettes fermé pas coté déjeuner il a rien juste des tranche de pains et le cadre froid sur les trois jours là une seule fois que le jus était ok

Did not have breakfast there. The hairdryer in the bathroom did not work.

Exceptional

Great

Location Dirty, dated, staff knocked at 1020am asking about checkout, without an apology. Stained walls and hair in bathroom and sink

The best thing about this hotel was the location and the waffle maker. There was parking and the bus was right outside the hotel. I think many people lied when writing these reviews. I went off of what the reviews said. It was bad. The pillows had something all over them it looked like blood. When I told the guy at the first desk about it after my check in at 3pm. He said there was nothing he could do because housekeeping was gone for the day. I made my reservation on booking. Which means if I canceled I would still have to pay. When I voiced the stuff wrong in the room all he could say was "well cancelled your stay and stay somewhere else." The room had a really bad smell when I came in. I couldn't tell from what. But after spending time in the room I realized it was the bedsheets. They smelled so bad. I woke up in the middle of the night to use the bathroom. As I reached for the toilet paper. There was a roach crawling on the tissue roll. I killed it and left it in the bathroom. So they can't say they haven't seen any. I was staying in room 215. The water in the middle of the night was extremely hot to be washing your hands. No matter which way you turn the faucet. The bathroom looked as if it may have had a leak. I'm not getting anything to lie for this hotel. Then the last night I was there. I go to use the microwave. Is covered in barn marks and has syrup spilled inside. I came in around 1am. I took a picture before using it. So that I didn't get blamed for anything. The guy that was working the front desk was sleeping in the lobby. I understand I work overnights as well. But he woke up. Before I could show him the picture he said he was sorry and it won't happen again. Which made me a little confused. It was if he must have been saying that a lot. Then when housekeeping was finally able to come to my room. I realized it was an elderly couple. Which made me feel bad about saying anything. The day I was checking out at 11am on the dot a young housekeeper knocked on my door saying she was there to clean.

In the towel it still had hair from previous guest. Sanitation in the shower was horrible

Very clean, great location hot water No coffee pot in to

The location was ok

Very poor

They stole my money and didn’t let my son stay there. He slept in his car. The person I spoke to was unwilling to help

Clean and quiet Nothing

Passable

Liked · It's in a great location on a suburban strip of many chain hotels. This one served our purposes. It's very convenient to get to events in the downtown Albany area. We left our charger there and went back a couple of days later to pick it up without issue.

The only annoying thing was there was no desk lamp which I don’t think I ever had happen before, so if you have paperwork to do you need to get creative

Location Trash

Ease of check in was great, their pet fees were very reasonable, and they made traveling alone with 3 kids very easy. Their pet policy is a little restrictive compared to many.

Exceptional