Fairfield Inn & Suites by Marriott Albuquerque North

Good for family stay of four

The room was clean and the staff was friendly, but the A/C was so noisy that we needed earplugs to sleep. The bathtub would not drain, and the shower/plumbing produced a loud whirring noise whenever the water was running. The bed was only average. Charging extra for parking in a large, spacious hotel parking lot was also disappointing. Overall, too many maintenance issues and added costs to consider this a good value.

Clean Breakfast lady was rude. Beds and fold out beds very uncomfortable. Pool very hot and small.

Breakfast lady was rude. Beds and fold out beds very uncomfortable. Pool very hot and small.

No

Everything N:A

breakfast was great but I really liked the coffee and it would be nice if there was another side dish like potatoes. if there was another side dish like potatoes.

Na

Beds wete alittle dated, need replacing. Couldn't understand why there was a parking fee of $7?? There wasn't a garage, no valet. Just open parking. Last, elevators were hot, should consider A/C units. Probably wont stay there next time.

My stays are always amazing. Clean, friendly and welcoming.

Great time

Exceptional

Great facility. Elevators were down during stay and needed to use the stairs but nothing major. Things happen.

Here is a draft for your review, written to be clear, firm, and factual to warn future guests about both the poor facility conditions and the unacceptable customer service. Do Not Stay Here – Horrible Facilities & Abusive Management I am writing this review to strongly discourage anyone from staying at this hotel. Our experience here was deeply disappointing, culminating in downright harassment from the management after we checked out. First, the room and facility conditions were unacceptable: * Pest Issues: We found two spiders in our bathroom upon arrival. * Lack of Transparency: The hotel completely fails to mention a daily parking fee when you are booking your stay, leading to unexpected charges. * Safety & Cleanliness: The swimming pool was full of dog hair, which triggered extremely severe allergic reactions for us. However, the main reason for this review is the horrifying and unprofessional behavior of the General Manager, Robert Ávalos. The day after we checked out, my husband received a phone call from Robert demanding his credit card information over the phone to charge us for two bottles of water and medicine from the lobby. Because my husband was at work and wanted to avoid a potential scam, he politely explained that a pending charge for the extra items was already showing on our credit card statement. Robert became incredibly demanding. Hoping to clarify the situation and ensure this wasn't a scam, I called the hotel back and was transferred to Robert. He immediately became hostile, speaking to me in a screaming tone. He called my husband "crazy" for asking basic security questions and refused to explain why they were demanding a card over the phone when our statement already showed a pending charge. Instead of handling the call professionally, Robert continued to scream at me, trash-talked my husband, and threatened us.

? Do Not Stay Here – Horrible Facilities & Abusive Management I am writing this review to strongly discourage anyone from staying at this hotel. Our experience here was deeply disappointing, culminating in downright harassment from the management after we checked out. First, the room and facility conditions were unacceptable: * Pest Issues: We found two spiders in our bathroom upon arrival. * Lack of Transparency: The hotel completely fails to mention a daily parking fee when you are booking your stay, leading to unexpected charges. * Safety & Cleanliness: The swimming pool was full of dog hair, which triggered extremely severe allergic reactions for us. However, the main reason for this review is the horrifying and unprofessional behavior of the General Manager, Robert Ávalos. The day after we checked out, my husband received a phone call from Robert demanding his credit card information over the phone to charge us for two bottles of water and medicine from the lobby. Because my husband was at work and wanted to avoid a potential scam, he politely explained that a pending charge for the extra items was already showing on our credit card statement. Robert became incredibly demanding. Hoping to clarify the situation and ensure this wasn't a scam, I called the hotel back and was transferred to Robert. He immediately became hostile, speaking to me in a screaming tone. He called my husband "crazy" for asking basic security questions and refused to explain why they were demanding a card over the phone when our statement already showed a pending charge. Instead of handling the call professionally, Robert continued to scream at me, trash-talked my husband, and threatened us.

Exceptional

Exceptional

i would have liked more options for syrup for the waffles at breakfast. The other hotels had a couple fruit syrup options. But this one did have strawberries for the waffles , so that was a plus

Breakfast was great and accommodations were great.

Exceptional