Hyatt Place Albuquerque/Uptown

Convenient location

"Terrible experience: My son and I woke up with bed bug bites. My family and I stayed at this hotel recently with my family, and when we woke up in the morning, both my son and I had multiple bites all over our skin. This is a major health and safety issue that needs to be addressed immediately by the management.

Clean room, helpful staff, nice breakfast. Room was a little noisy due to facing busy street.

Clean hotel with very friendly staff.

We enjoyed our stay!!

Read reviews on safety of area before booking here, seemed legit. It was a nice property in an okay seeming area, that was until our car was stolen from the parking lot in the early morning after our first night. Thankfully our car had a built in GPS and police were able to find it quickly. A lot was stolen from inside our car, and hotel did not have security cameras to help identify the thief. Book at your own risk.

I just loved this place. Everyone was so nice and very helpful. Our breakfast was delicious and the man helping with breakfast was so kind and very helpful. He talked to people asking if they needed anything. The room was perfect.Our house was flooded a pipe broke so we had to get a room for the night and it was so nice. Thankyou all for your kindness. We loved everything...

Great location! Close to I-40, restaurants and shopping. During my stay, there was only one elevator operating and the bed was not comfortable. Neither were the pillows. The toilet also ran all night.

Great location friendly staff

Good things - great location, very nice rooms, very good breakfast, good shower, very friendly and helpful staff. Not so good - the (king-sized) bed was sloped toward the middle, the a/c unit was very noisy. Overall, a good stay and we will probably stay there again.

Well maintained, excellent breakfast and great location,

All the people that work there were great! The front staff was welcoming, the housekeeping team were all very friendly, the kitchen staff was super nice and the maintenance guy was very quick to address our problem. The elevators were very slow and stopped working while we were there. My husband who is disabled after a stroke had to walk down three flights of stairs. Our shower head came off while I was showering which then turns your spray into a fire hose. The room doesn't have a microwave or a safe.

Location The pool

Also, no room slippers were provided and there was no safety deposit box in the room where you can store valuables.

Staff was friendly and property was nice.

Great staff and rooms, the only thing that was a slight inconvenience was only one elevator was working, and when I asked where the ice machine was the desk clerk said she would get some for me from the kitchen. Which i found odd, but like I said the staff was friendly and professional.

The facility was excellent and accommodated my mother well with her conditions

Staff was exceelent. Property was older and not very up to date. Bed was comfy. Water pressure and temp were spot on.

Great amenities and good breakfast. Parking was good and secure considering the location. Staff at the restaurant were outstanding and the cuisine was exceptional.

Upon arrival we learned we would not be getting the king bed sofa bed suite we reserved and paid for. We got a double full bed. They were out of king bed rooms. They would not let us cancel or get a refund, so we were stuck. We had a horrible night. There wasn’t enough room for our family, the beds were uncomfy, and the carpet did not look vacuumed. The toilet paper holder was broken. Poor water pressure. Also all night we woke up to shouting, and pounding footsteps. We will not be staying again.