Sonesta ES Suites Albuquerque

Clean room staff was great!

We had a pleasant stay for one night. The room was nice and large and was very clean. The hotel is dated and the outside area needs some work. The breakfast was very good and all the food tasted freshly made. Would stay here again.

The rooms were very clean! Staff was okay one person can ruin for everyone. We had a talk with front desk about the experience they fixed it and made it right. Definitely will be back, hopefully we don't run into the same situation.

Q

This was the perfect place to stay after a long day of traveling. It was delightful, comfortable, and clean. And for the price, you couldnt find a better place to stay.

The room itself was clean and inviting but the outdoor areas were full of trash. It was very disgusting. There was garbage right outside the door to our room.

Clean room, friendly staff, good location and great breakfast

Staff were fabulous. Loved the suite setup but it needs to be updated

Breakfast was great and staff is really helpful.

A great place to stay! Its like a mini apartment, very clean,plenty of pillows, cookwear,dishes etc.. I will definitely be staying here every time I come down to albuquerque!! Great pool,barbecue grill. Very comfortable!

Clean rooms, friendly staff.

The staff were super friendly. The room however was in need of a deep clean. It is a nice property but is severely overdue for a renovation.

Love staying in your hotel its awesome feel comfortable

Clean, nice room

Air conditioner was not working was 85 in room the whole time

The space was nice for our family. Lots of stairs though haha! The beds were very soft and I am a pillow snob. These pillows felt like sleeping on mashed potatoes. Too soft and too flat. We never got cleaning service in the three nights we were there. The breakfast was excellent as was the coffee. The pool area was nice and clean. I would say it was adequate but not luxurious. Worth the price we paid and spacious enough for a family of five.

Staff are lovely, rooms are very large and clean. Had a very enjoyable 2 nights there.

Loved the two bedroom set up.

We were very disappointed with the room and unfortunately there is a lot to mention. There were stains on the carpet, the dining table had numerous scratches on it, there was a sticky substance on the tile in front of the fireplace, the bed was uncomfortable, the trashcan under the sink in the bathroom still had a bunch of trash in it from the people who stayed before us, the toilet had a ring of dirt inside the bowl, there were numerous hairs in the shower, the bathroom outlet did not work, the shower gel bottle was completely empty, there were dead bugs on the window sill and the air conditioner did not work properly on auto so we had to keep it running all night. The full kitchen is a nice feature but the dishwasher kept beeping every 30 seconds and there was no On/Off switch. We went to the front desk to ask how to turn it off and the front desk person said he would go to the room to help. We waited for over 30 minutes and nobody came. We looked under the sink and found the plug and just unplugged it. A positive was the breakfast was good. The room rate was very reasonable but, good deal or not, we wouldn’t stay here again. Hate to rant but there were just too many issues not to inform others.

Very unsafe area and the room smelled really bad so I just left and stayed at a nicer hotel - it’s worth spending the extra $75 to be safe